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Price Match Guarantee

by Social Media Specialist Social Media Specialist on ‎11-02-2017 02:40 PM (254 Views)

Price Match Guarantee

 

Special Considerations:

 

  • At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers: Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, and TigerDirect.com.
  • We match BestBuy.com prices on in-store purchases and in-store prices on BestBuy.com purchases.
  • If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request.
  • Our Price Match Guarantee covers new items (excludes clearance and open-box items). One price match per identical item, per customer, at the current pre-tax price available to all customers is allowed.

 

Our Price Match Guarantee does not cover:

 

  • The online prices of retailers not listed in "Special Considerations" section.
  • Contract cell phones sold by any online retailer.
  • Products shipped from or sold by third-party sellers on websites.
  • Pricing only available to select groups of customers including loyalty offers, discounts relating to a non-warehouse membership programs and government exchange store offers.
  • Best Buy Education and Best Buy For Business transactions.
  • Competitors' service prices (including delivery and installation charges), pre-order and trade-in offers, eBay store offers and special daily or hourly sales.
  • Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items inlcuded in gift card offers, rent/lease to own items, Point of Sale Activation cards, video game discounts related to a membership program, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.

 

How do I request a price match from a Best Buy retail store?

 

When making a purchase, or during the return and exchange period, please talk to a Customer Specialist or go to the Customer Service desk for help with your price match request. Please tell us about the lower price that is still in effect that you want the Best Buy retail store to price match. Best Buy will then review and verify the price match request on a Best Buy device.

 

How do I request a price match from BestBuy.com?

 

When making a purchase, or during the return and exchange period, price match requests from BestBuy.com are handled via phone. Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request. Please tell us about the lower price that is still in effect that you want Best Buy to price match. Best Buy will then review and verify the price match request on a Best Buy device.

 

BestBuy.com price match requests cannot be completed in our stores or via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a Smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store are considered BestBuy.com purchases for purposes of the Price Match Guarantee. A price match request after a purchase from BestBuy.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.

 

BestBuy.com Price Match Guarantee FAQ

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