How to Prep Your Smartphone for Trade-In

by Social Media Specialist Social Media Specialist ‎04-20-2017 03:20 PM - edited ‎04-20-2017 03:28 PM (5,526 Views)

If you're looking to trade in your phone, or hand it down to a friend or family member, you probably don't want to hand over your data, pics, music or apps with it. Here are the steps you'll want to take before giving your phone to someone else.

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Project Unicorn Mission Debrief

by Geek Squad Agent on ‎05-26-2016 12:02 PM - last edited on ‎07-28-2016 11:02 AM by Geek Squad Agent (5,001 Views)

Project UnicornAfter months of development and testing, UNICORN was launched on June 21st, 2014 at 9am CDT. The goal of the mission was to put the fate of the badge in the hands of our Agents, using UNICORN to maneuver the vehicle through the Magic Castle (aka Best Buy’s corporate headquarters) and to one of three rendezvous points that would determine the fate of the Agent’s badge.

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Ten Tips to Keep a Clean Computer

by Geek Squad Agent on ‎05-14-2016 12:00 PM - last edited on ‎07-14-2016 09:06 AM by Geek Squad Agent (6,396 Views)

Does your computer feel slower than it used to be? Does it take longer to start up or for programs to load? If so, chances are your computer has accumulated some “digital dust” and needs a little spring cleaning.

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Protecting your Precious Photos

by Geek Squad Agent ‎04-30-2016 11:57 AM - edited ‎07-14-2016 08:51 AM (2,070 Views)

...what about the memories we’ve captured in our photos and videos? We value those and often go to great lengths to protect them. It used to be we kept those things on bookcases or in drawers, photo albums and file cabinets. Not anymore. These days, a lot of what’s important to us are strings of zeros and ones stored on computers. Those things are a lot harder to secure and protect.

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Free Your Speed: Tips for a Faster Connected Home

by Geek Squad Agent on ‎11-04-2015 08:02 AM - last edited on ‎08-23-2016 04:28 PM by Geek Squad Agent (11,207 Views)

The modern family home is more connected than ever to the Internet, and these days that includes everything from multiple computers, tablets, gaming systems, 4KTVs, even network-controlled lights and thermostats. Yet many households fail to realize their expanding collection of hardware – growing to an average of nearly eight connected devices each this year – strain home networks, producing sluggish connections and a real need to free their speed.

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New Windows, New Threats

by Geek Squad Agent on ‎10-20-2015 08:28 AM (2,167 Views)

Email scammers are finding new opportunities with to trick unsuspecting victims into downloading malicious software with the recent release of Windows 10. Tech news sites are filled with stories about the new Microsoft operating system release, and many of our clients are excited to get it onto their computers. Some of our clients are reporting fake Microsoft emails from scammers that claim to have the entire Windows 10 upgrade attached.

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Is Your Tech Ready for School?

by Geek Squad Agent on ‎08-28-2015 08:30 AM - last edited on ‎07-28-2016 09:47 AM by Geek Squad Agent (513 Views)

As summer winds down, students everywhere are looking for school supplies and picking out the perfect backpack. But just having enough pens and notebooks isn’t enough anymore. Students of all ages are finding they need some tech in their backpacks too. Now is a good time to ensure all that technology is ready to go back to school as well.

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Spam Down, Email Threats Still High

by Geek Squad Agent on ‎07-30-2015 08:33 AM (2,746 Views)

Symantec’s Intelligence report for June shows a marked drop in spam received by business email users worldwide. Their metrics show businesses received a little less than half the spam they usually receive over a month. Perhaps the spammers are taking vacation days as well?

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An Update on Cryptowall

by Geek Squad Agent on ‎02-20-2015 09:04 PM - last edited on ‎07-14-2016 09:50 AM by Geek Squad Agent (632 Views)

Agent Alex has been following news about the Cryptowall, Cyptolocker and Crowti malware as part of his service as a member of our Technical Tools Team. He reached out to say that there have been some recent developments to which we should pay attention. Let’s let him tell it.

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The Day the Sign Went Up

by Geek Squad Agent on ‎02-17-2015 09:11 PM - last edited on ‎04-28-2016 04:44 PM by (2,013 Views)

Here’s another in our series of posts from some of our more senior Agents as Geek Squad wraps up it’s 20th year of service.

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Staying Connected on Valentine’s Day

by Geek Squad Agent on ‎02-12-2015 09:27 PM - last edited on ‎07-14-2016 11:49 AM by Geek Squad Agent (466 Views)

With all the hurly-burly in today’s world, it is amazing that anyone has time for love any more. It seems like our work days have progressively gotten longer, business trips more frequent and our commitments more time-consuming. It can be very hard for two busy people with full schedules to stay connected. Sometimes just scheduling dinner together can seem like a lot of work.

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Fruit-Powered Technology

by Geek Squad Agent on ‎02-03-2015 09:32 PM (1,194 Views)

A banana-powered piano? A video game controlled by a couple of watermelons? No, this is not the aftermath of a collision between a fruit cart and a Geekmobile. They are tools our Agents use to get young people excited about technology at our Geek Squad Academy camps.

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Cryptolocker and Cryptowall Ransomware

by Geek Squad Agent on ‎01-28-2015 09:41 PM - last edited on ‎04-28-2016 04:48 PM by (1,116 Views)

It can happen in an instant. You click on an attachment from Granny and the next thing you know you are watching your files getting locked up before your eyes. Then an important-looking message pops up on your desktop demanding you pay a substantial fee to a group you’ve never heard of using a online payment method. They make it clear – pay now or you’ll never see the precious photos of your Chihuahuas again.

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Phishing Scams Target Android Phones

by Geek Squad Agent on ‎01-09-2015 09:45 PM - last edited on ‎07-14-2016 11:27 AM by Geek Squad Agent (1,201 Views)

According to a New York Times article from last fall, Android devices are a new target for “ransomware”. These malicious software apps act similarly to the fake FBI virus scams that have been attacking Windows PCs for years. Fortunately, there are several steps you can take to help protect your Android smartphone or device from these scammers and their malware apps.

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Resolution Time Again…

by Geek Squad Agent on ‎01-03-2015 09:48 PM (981 Views)

Still making your resolutions for the New Year? Consider adding “Back It Up Once a Week” to your list. That’s the message that the FTC is passing along in a new blog post and video as we begin 2015.

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Microsoft Intensifies Efforts to Fight Fraudsters

by Geek Squad Agent on ‎12-23-2014 09:50 PM - last edited on ‎04-28-2016 04:54 PM by (557 Views)

You’re online, watching a compilation video of cute kittens, and your home phone rings. A person claiming to be a representative from Microsoft tells you they detectsed a threat to your computer. The caller tries to frighten you into allowing a remote connection to your computer, showing you a bunch of warnings, maybe even some red error messages on your computer. The caller pressures you to take immediate action and buy their service because you are in imminent danger!

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Pop-up Geek Squad Precinct at Main Chicago Airport

by Geek Squad Agent on ‎12-17-2014 09:52 PM - last edited on ‎07-14-2016 11:31 AM by Geek Squad Agent (1,090 Views)

With the holidays nearly upon us, many of our Agents and clients will be travelling sometime during the next ten days. And it’s a good bet that at least some of those travelers will be going through Chicago’s O’Hare Airport, the third busiest airport in the US in terms of total passengers.

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It Was Here a Minute Ago: Tips on Finding Lost Files

by Geek Squad Agent on ‎10-02-2014 09:54 PM - last edited on ‎07-14-2016 10:44 AM by Geek Squad Agent (5,190 Views)

For many, the most important thing on their computer is their data. Whether it’s photos of family events, small business financial records or a music library, your data is usually more valuable than any other files or software on your computer.

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Many parents of college kids have experienced the dread of having their child message, call or write to say that they need money. Technology now allows us many options to send our cash-strapped kids a little loot.

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Staying Connected to Your Kids : A Guide To Surviving College, Part 1

by Geek Squad Agent on ‎09-02-2014 09:58 PM - last edited on ‎07-14-2016 11:50 AM by Geek Squad Agent (1,386 Views)

It’s been happening all over the country the last couple of weeks – parents wondering how to stay in touch with their kids now that they have left home for school or a job. Although it can feel scary at times, here are some tips on using tech to stay connected.

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How to Prep Your Smartphone for Trade-In

by Geek Squad Agent on ‎08-13-2014 10:00 PM (1,115 Views)

Looking to upgrade your old smartphone by exchanging it with your service provider, trading it in at a local retailer, or handing it down to a friend or family member? You probably don’t want to hand over your data, pics, music or apps with it. Here are three steps you’ll want to take before giving your phone to someone else.

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Our Birthday Celebration Continues at the NY Stock Exchange

by Geek Squad Agent ‎07-14-2014 10:08 PM - edited ‎07-14-2016 11:19 AM (885 Views)

In honor of Geek Squad’s 20th birthday, Commissioner Chris Askew, a number of Agents from across the country and a couple of Best Buy Blueshirts rang the opening bell at the New York Stock Exchange (NYSE) on Monday, July 14.

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20-Year Ride to Excellence

by Geek Squad Agent on ‎06-17-2014 10:11 PM - last edited on ‎07-14-2016 09:45 AM by Geek Squad Agent (690 Views)

My, how time flies when you’re having fun.

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The Hard Drive: Cleaning and Defragmenting (Part 2 of 2)

by Geek Squad Agent on ‎05-22-2014 10:17 PM (1,241 Views)

In this second post in our series about hard drives, we discuss what computer users need to do to keep the heart and soul of their computers in good shape.

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Geek Squad Services Recognized by PC Magazine

by Geek Squad Agent on ‎04-29-2014 10:15 PM (757 Views)

One of the personality traits we look for in Agents is a certain amount humility. Oh, we can overlook a bit of trash-talking when it comes to video game battles, but we have always felt it important that Agents don’t get too full of themselves. Which isn’t easy, considering all the technological disasters we help client address. But trying to stay out on the bleeding edge of this ever-changing field is enough to keep any technologist humble.

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In the United States, the vast majority of adults drive cars. But most of us don’t really know how they work. Sure, we know to fill it with gas occasionally and how to operate them, but when it comes down to how the engine engages the drivetrain, most of us are at a loss. (That’s why we all have mechanics, right?)

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Connecting Your Laptop to Your TV with WiDi

by Geek Squad Agent on ‎04-15-2014 10:23 PM (938 Views)

With the explosion of video content on the Web, many of us are using our computers, at least some of the time, to just watch TV.

Video sharing services like YouTube, Web broadcasting sites like Hulu and Netflix, and pay-for-play services like Amazon Prime and iTunes have made our computers a key source of video entertainment in the modern home.

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Support for Windows XP Ends Tuesday

by Geek Squad Agent on ‎04-04-2014 10:30 PM (1,826 Views)

I know we’ve said this before, but it’s kind of a big deal if you are still using Windows XP – Microsoft will stop supporting the XP operating system next Tuesday (4/8/14).

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More on the Retirement of Windows XP

by Geek Squad Agent on ‎03-31-2014 10:32 PM (726 Views)

As we mentioned in a post last week, Microsoft will stop updating and supporting its Windows XP operating system beginning April 8, 2014.

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Beware the Netflix Phishing Scam

by Geek Squad Agent on ‎03-13-2014 10:35 PM - last edited on ‎07-14-2016 09:55 AM by Geek Squad Agent (1,986 Views)

Last week we published an blog post about how to avoid being a victim of a phishising scam. We hope you took a minute to read it. Although some think the identity theft that happens on the Internet is techie wizardry, nearly all of it can be thrwarted by just being a little more aware of what you’re doing when you’re out on the big bad Web. Skepticism is always the best first line of defense against cyber criminals.

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Google – owners of the the most popular website in the world (according to Alexa) – has never been satisfied being just the primary search engine to the Web. Between mapping the Earth through Google Maps and attempting to make everyone a data input via Google Glass, Larry Page and Sergey Brin have converted Google into one of the main forces driving innovation in the world.

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Phished In! (How to Avoid Being Hooked By a Phishing Scam)

by Geek Squad Agent on ‎02-28-2014 10:42 PM - last edited on ‎04-28-2016 05:52 PM by (429 Views)

Has this ever happened to you? You open an “official-looking” email that looks like it’s from your bank, credit card, etc. The message is dire — someone may be messing around with your account, and only clicking on a link to “correct” or “verify” your account information will save you. Hurry! Quick! Do it now! Without even thinking about it, fear of loss drives you to click on the link and supply the information requested (and breaking one of the cardinal rules of online security in the process).

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Warning: it isn’t just your computer at risk from hackers. Some recently discovered issues with wireless routers from two different companies show that they too can be vulnerable to hacker exploits that can leave your data exposed to online evildoers. In one case, the affected routers allowed hackers to access data on the victim’s network, while in the other the router was used to distribute a self-replicating worm onto other users’ networks.

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On February 4th, the Libary of Congress in Washington DC hosted the Digital Learning Day Expo, a conference promoting digital learning and technology education in the classroom. Geek Squad was there, presenting on the Game Programming class taught at our Geek Squad Academy camps.

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Long distance relationships (LDRs) are not for the faint of heart. The late-night phone calls, frantic searching for low-cost airfares, the random text messages in the middle of the day, the joyous reunions and sad separations can take a lot out of a person. No matter how strong the connection between you and your loved one is, the miles between you can take their toll. Sometimes all you want to do is see his or her face.

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Seriously: Companies Cannot Scan Your Computer Unless You Let Them

by Geek Squad Agent on ‎01-31-2014 10:53 PM - last edited on ‎05-04-2016 10:33 PM by (2,832 Views)

Last summer, Agent Derek M wrote a post for this blog on a popular “infected computer” phone scam. It turns out that there’s a new, more costly twist on this con. Because this new twist is dangerous and more costly to remediate, we thought we would reach out and reiterate some of the points Derek made in his post on the subject last June.

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Macintosh at 30

by Geek Squad Agent on ‎01-27-2014 04:26 PM (755 Views)

The computing world changed 30 years ago. It was on January 24, 1984 that Steve Jobs stood before workers and the press at the Apple Cupertino, CA headquaters and unveiled their newest product – the Macintosh personal computer.

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What a PUP Is — and Why You Should Not Pet One

by Geek Squad Agent on ‎01-06-2014 03:04 PM (756 Views)

Our Agents are finding that clients we serve have become more savvy web users and have generally gotten better at avoiding malware like viruses and spyware in their travels down the Information Superhighway. But many clients still come to us asking why their system has slowed down without their antivirus program detecting any new malware infections.

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The One New Year's Resolution

by Geek Squad Agent on ‎12-31-2013 03:06 PM - last edited on ‎05-04-2016 10:54 PM by (541 Views)

It’s that time of the year again – time to take a good hard look at yourself and resolve to be better next year. And yes, time for magazines, TV news shows and blogs to suggest a New Year’s resolution for you. Yeah, irritating, we know. But this is one you should pay attention too. It’s not that hard and could save you a lot of grief when the inevitable happens.

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Travelling With Your Tech

by Geek Squad Agent on ‎12-20-2013 03:14 PM (576 Views)

Like people all over the world, we Agents often find ourselves travelling to get together with our friends and family over the holidays. And, being more tech-dependent than the average citizen, one of our main concerns is what combination of devices and accessories will we be able to take with us. Sure, Agents travelling over-land can error on the side of caution and fill up the backseat with extra batteries and cables. But those of us who need to grab our boarding passes and stand in the airport security line have decisions to make. Considering that we generally think tech belongs in carry on luggage, weight also becomes an issue.

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Online Shopping During the Holidays, Part 1: Let’s Be Safe Out There

by Geek Squad Agent ‎12-12-2013 03:17 PM - edited ‎07-14-2016 11:14 AM (934 Views)

As the holiday shopping season ramps up, a lot of us are on the lookout for good deals on gifts for family and friends. With all the shopping available online these days, maximizing your gift budget is as easy as firing up your smartphone and hitting your favorite shopping site.

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About three years ago, a message began circulating in cyberspace saying that Geek Squad had discovered a Facebook app called “the Christmas Tree App” and we thought it was “one of the worst viruses ever.” This was a hoax.

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One of my favorite things about Facebook is that it helps me keep up with my family & friends. I’ve traveled a lot in my life, and lived in other states and overseas — so Facebook allows us to share a little bit in each other’s lives. Whether sharing pictures of kids, trips & pets, or sharing life experiences as they happen, it generally let’s each of us know what’s going on, and helps keep us close.

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If you own an Apple MacBook Air laptop sold between June 2012 and June 2013, you should know that flash storage drives in those particular models occasionally fail – and that Apple has issued a press release saying they will replace all affected drives free of charge.

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Geek Squad and Yahoo! Partnership Celebrates Our 1 Year Anniversary

by Geek Squad Agent on ‎10-17-2013 03:31 PM - last edited on ‎07-27-2016 04:03 PM by Geek Squad Agent (791 Views)

In September 2011, five Agents from Geek Squad City were selected to lead a cooperative effort with Yahoo! to answer computer-related questions from people on the Answers.Yahoo.com website.

 

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Protecting Your Computer Cables: It’s a Wrap

by Geek Squad Agent on ‎09-10-2013 03:32 PM (585 Views)

OK, I know. You’re probably saying “not another post from some obsessive-compulsive techie on how a clean computer is a happy computer.” And yet here we are. Why? Because while it’s been said many times before, it’s still just as true. Well tended devices and accessories last longer.

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Look! In the Cloud! (It’s Your Data)

by Geek Squad Agent on ‎08-28-2013 03:34 PM - last edited on ‎07-14-2016 10:52 AM by Geek Squad Agent (1,177 Views)

According to an Information Week Report, the adoption rate of public cloud services has expanded consistently for the past four years. In a recent survey, 30 percent of respondents said they were using a cloud provider, and an additional 40 percent said they were planning on using or evaluating cloud sevices.

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Breaking Old Tech Habits is Hard to Do (But necessary)

by Geek Squad Agent on ‎08-23-2013 03:36 PM (594 Views)

Each time I return from getting my teeth cleaned, I swear it will be different this time: I’ll develop better dental health habits – brush after every meal, floss at least once a day – in order to avoid the uncomfortable gum scraping (and guilt-inducing “tsk-tsk”) from my hygienist.

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Laptops and Liquids: A Cautionary Tale

by Geek Squad Agent on ‎08-15-2013 03:38 PM (9,508 Views)

At the most basic level, liquid and electricity don’t mix.  Liquid spills on any electronic device are bad news — and if the liquid has sugar, flavoring, or anything else dissolved in it, you’ve got more problems that just avoiding a short circuit. 

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The Evolution of the Touchscreen

by Geek Squad Agent on ‎07-30-2013 03:41 PM (1,806 Views)

Touchscreens are the input device of today. They’re everywhere – ATMs, gas pumps, desktops and (of course) our pockets.  The touchscreen is an intuitive, elegant and effective interface whose usefulness in the modern information society is shown by its prevalence in the world around us.

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Imagine this – you are sitting at home minding your own business when you receive a phone call from an official sounding person telling you that your computer is seriously infected with viruses. They say they will help you out and eliminate the viruses if you will provide a credit card number.

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Ransomware Now Targeting Mac Users

by Geek Squad Agent on ‎07-16-2013 03:46 PM (547 Views)

Apple computer users have mostly flown under the “malware radar” for years. For a variety of reasons, the Mac operating system (OS) wasn’t targeted by hackers as much as Windows was, and Mac users were able to browse the Web largely unaffected by infections. But as Apple’s share of the computing market has grown, cyber-criminals have set their sights on the Mac OS.

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Pet-Proofing Your Tech

by Geek Squad Agent on ‎07-15-2013 03:47 PM (1,226 Views)

Sharing your living space with our four-legged friends can be tough on your tech. Maybe it’s their lack of opposable thumbs or limited understanding of the alphabet, but it seems to me that my cat just doesn’t understand why I spend so much time at my desk staring at screens. (I should be petting them, after all.) Flop around on my keyboard, chewing on the antennae of my wireless router, or attacking my printer every time I print something out.

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Social Privacy : Google+ v. Facebook

by Geek Squad Agent on ‎07-08-2013 03:50 PM (446 Views)

With the explosion of social media outlets over the last decade, we seem to be spending more and more of our lives online. Social platforms make it easy and fun to stay connected with friends and family, share the latest cute picture of your cats playing with a ball of twine or check in from your new favorite restaurant. Mobile technology means that you don’t ever have to disconnect from your online network. If you’ve spent any time with teenagers lately, you realize some of them never do.

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Keeping Your Computer in Tip-Top Condition

by Geek Squad Agent on ‎07-05-2013 03:51 PM (1,802 Views)

Becoming technologically dependent is an almost unavoidable hazard of living in the modern world. The PC you are reading this post with is probably the most important (and least appreciated) piece of technology in your life. And, like other significant aspects of our lives (grandparents, dental health, houseplants), we often neglect the care and upkeep those things we will really miss when they’re gone.

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Browser Maker Opera “Breached” by Malware

by Geek Squad Agent on ‎06-27-2013 03:54 PM (709 Views)

The makers of the Opera web browser announced recently that their internal network was “breached” earlier this month. The company says they have resolved the issue, and that it doesn’t appear that any user information was touched. However, the intruder was able to infect the browser update file, and some Windows users of Opera may have downloaded the infected update.

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Have All Your Windows 8 Apps Yet?

by Geek Squad Agent on ‎04-30-2013 04:11 PM (1,041 Views)

As most PC users (and readers of this blog) know, Microsoft released an update to their Windows operating system last November. The new version of the market-leading OS marked a significant departure from the old way of doing things, employing a less hierarchical organization and touch-friendly interfaces instead of the mouse-and-keyboard /point-and-click world of the past.

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What to Do If You Are Scammed

by Geek Squad Agent on ‎04-26-2013 04:21 PM (485 Views)

One of the great things about the Web is how it allows us to transact business remotely. Internet-based financial tools give us the ability to pay our bills online, manage bank accounts, or sell stuff we no longer need and buy whatever we want from the safety of our living rooms. (Sure beats running to the bank just to stand in line waiting for one of the two tellers on duty.)

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Cooking & Technology: Making Meal Prep Easier

by Geek Squad Agent on ‎04-04-2013 04:34 PM - last edited on ‎07-14-2016 09:19 AM by Geek Squad Agent (643 Views)

The digital age has revolutionized everything around us — including cooking dinner. Whether you’re a novice in the kitchen or a skilled chef, there are a number of smartphone apps, online resources and gadgets that can make your time in the kitchen much less frantic, and much more productive and fun.

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Where did that file go? (Digital Storage Basics)

by Geek Squad Agent on ‎03-15-2013 10:48 PM (759 Views)

Saving digital files used to be so easy — just hit “Control-S”, and “Bam!” — your spreadsheet was saved. If you wanted to take the file with you, you just burned it onto a CD, and you were off.

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Notable Women in the History of Science: Annie Easley

by Geek Squad Agent on ‎02-11-2013 05:24 PM (5,921 Views)

You’re never too old, and if you want to,
as my mother said, you can do anything you want to,
but you have to work at it.

-Annie J Easley

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Apple blocks Java 7 Plug-In for the second time

by Geek Squad Agent on ‎02-01-2013 05:29 PM (387 Views)

Update: Since publishing this article last week, Java 7u13 has been released, with important fixes included. We’ll post a follow-up article once the blacklisting has been removed.

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Getting Rid of Your Old Computer? Wipe that Drive!

by Geek Squad Agent on ‎01-31-2013 05:31 PM (28,519 Views)

So you splurged over the holidays and bought a brand-spanking-new laptop. Or you decided to pool all those gift cards and upgrade your home computing hardware. Let’s face it – you needed to put that old desktop that was still running Windows XP out to pasture. Feels better, doesn’t it?

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Java 7: A Few Security Concerns (and What to Do About It)

by Geek Squad Agent on ‎01-15-2013 05:48 PM - last edited on ‎07-14-2016 10:46 AM by Geek Squad Agent (340 Views)

Security experts have issued several warnings about security holes in recent versions of the Java software from Oracle. Java is used in web browsers across operating systems like Microsoft Windows and Mac OS X, and is primarily used by websites to display dynamic content on your browser and some downloadable applications.

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Mom Still Cannot Use Skype

by Geek Squad Agent on ‎12-19-2012 05:57 PM (239 Views)

So you bought your Mom and Dad a laptop last year so they could video chat with their grandkids. Everyone agreed it would be nice to video chat and were excited to begin using it. Unfortunately, once the holidays were over, the video chat idea lost some of its momentum. Oh, they tried it a couple of times, but your Dad just couldn’t get the hang of the camera and software – any tech for that matter – have always challenged your Mom. “Oh, we’ll just call you,” is their standard response these days.

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Holiday Shopping: Choosing the Right Tablet

by Geek Squad Agent on ‎12-07-2012 10:18 PM - last edited on ‎07-14-2016 10:36 AM by Geek Squad Agent (201 Views)

Choosing the “right” tablet to give as a gift can be challenging. Before you plunk down your hard-earned cash on one of the many tablets out in the market, here are some things to think about.

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Tech Help for You and Your Holiday Guests

by Geek Squad Agent on ‎12-06-2012 06:05 PM - last edited on ‎05-11-2016 06:42 AM by (195 Views)

It’s that time of year again. Time for togetherness and fellowship, Holiday parties and Open Houses, seeing old friends, entertaining relatives and sitting down for large, traditional meals. In today’s world, your guests will bring more than cheese balls and fruit cakes – many will be visiting with their own devices and special technology needs.

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Facebook Privacy Disclaimers: Do They Do Anything?

by Geek Squad Agent on ‎11-26-2012 06:08 PM (335 Views)

Have your Facebook friends started posting “privacy disclaimers” in their posts? If you’re seeing these in your Facebook timeline, it’s likely a reaction to recent news items about Facebook and supposed privacy changes. The question is: do these disclaimers actually mean anything?

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‘Tis the Season… for Holiday Scammers

by Geek Squad Agent on ‎11-16-2012 06:14 PM (240 Views)

Ah, the holidays. Once more, we’ve entered that magical time of the year. A time for joy, a time for laughter, a time for sharing happy memories with families and good friends…
 
…and a time (it seems) when scammers come out of the woodwork to take advantage of people.
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The holiday season is fast approaching and more people than ever are purchasing gifts for friends and family online. Unfortunately, ’tis also the season for online crime, and cybercriminals are on the lookout for ways to interfere with your online shopping. Whether it’s your smartphone, tablet, or computer, you need to protect your personal information in order to shop safely and securely online.

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Happy Birthday, Android!

by Geek Squad Agent on ‎11-05-2012 06:37 PM (136 Views)

Happy Birthday, Android!

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Windows 8 DIY: You’ve Got the Touch

by Geek Squad Agent on ‎11-02-2012 10:39 PM - last edited on ‎07-14-2016 12:32 PM by Geek Squad Agent (253 Views)

One of the cool things about Windows 8 is this: if you have the right hardware, you can kiss your mouse goodbye. The new Windows OS is specifically designed to take advantage of all the benefits of a Touch interface. While the OS still lets you use and keyboard and mouse if you wish, let’s take a look at how Windows 8 helps you use your Touch interface effectively.

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Tech Up the Holidays: Building Out Your Light Display (Part 3)

by Geek Squad Agent on ‎10-30-2012 06:48 PM - last edited on ‎07-14-2016 12:00 PM by Geek Squad Agent (268 Views)

In part one of our Holiday Light Show series, we showed you how to set one up using computer hardware with a light controller. In part two, we covered how to control it using specialized software. In our final segment, there are a few extra items to consider before settling down with a big bowl of candy for the trick-or-treaters to arrive.

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Windows 8 DIY: Demystifying the Start Screen

by Geek Squad Agent on ‎10-29-2012 06:59 PM - last edited on ‎07-14-2016 12:35 PM by Geek Squad Agent (250 Views)

Windows 8 is finally here — and everywhere you go, people are talking about it. Most electronic retailers are now carrying Windows 8 devices (laptop & tablets) pre-loaded & ready to use, and people are beginning to purchase them and take them home.

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Tech Up the Holidays: Building Out Your Light Display (Part 2)

by Geek Squad Agent on ‎10-22-2012 07:50 PM - last edited on ‎07-14-2016 11:59 AM by Geek Squad Agent (244 Views)

In the first article on building your own computerized holiday light show, we discussed the specialized light controller and PC. In this article, we’ll talk about the technological glue that holds those devices together – the software. You will need two software tools (a sequencer and a scheduler) to create your display.

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Agent Tim’s Personal Top Android Game Picks

by Geek Squad Agent on ‎10-17-2012 07:56 PM (711 Views)

Mobile phones, tablets and portable computers — oh my!

 

In a world that is constantly on the go, we are always looking for new ways to be entertained while on the road, in the air or relaxing at home. The Google Play market for Android devices gives mobile app users a wonderland of games to keep them occupied any time of the day. Here a few of my favorites that won’t break the bank!

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Cracked Screens 101: How They Happen, How to Avoid Them

by Geek Squad Agent on ‎10-16-2012 08:23 PM - last edited on ‎07-14-2016 09:42 AM by Geek Squad Agent (11,083 Views)

Ah… portable electronics — the joy of modern technology. The most appealing thing about touchscreen phones, notebooks, netbooks and tablets is their portability. We take them just about everywhere we go. We toss them in our backpacks, our purses, and our pockets. And sometimes… they pay the price.

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Windows 8: Just Around the Corner

by Geek Squad Agent on ‎10-10-2012 08:29 PM - last edited on ‎07-14-2016 12:34 PM by Geek Squad Agent (179 Views)

If you get excited at the thought of new technology releases, you are probably keyed up for the release of the new Windows operating system on October 26. Windows 8 is the first major overhaul of Windows since the launch of Windows 95. I was lucky enough to go get a pre-release copy of the system and take it from me, it’s a big change. And change isn’t always a bad thing.

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Don’t Let System Slowdowns Ruin Your Game

by Geek Squad Agent on ‎10-05-2012 10:43 PM - last edited on ‎07-14-2016 09:57 AM by Geek Squad Agent (724 Views)

For gamers, few things are as aggravating as losing a game because your computer lagged at the wrong moment. Getting the most out of your PC gaming system doesn’t mean you have to buy the most expensive hardware available. You can reduce slowdowns and increase your fun with some basic computer optimization.

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Fake “FBI” virus scam alert (Beware of Reveton)

by Geek Squad Agent on ‎09-10-2012 10:52 PM (4,801 Views)

So you’re sitting there, innocently using your computer, when a window flashes on the screen, bearing the logo of the FBI. You’ve been locked out of your computer for breaking some not-too-specifically-identified copyright law. The solution on the screen? Pay a fine to the “FBI” to “unlock” your computer and use it again.

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DNS-Changer malware could shut off your internet

by Geek Squad Agent on ‎07-08-2012 03:42 PM (244 Views)

On Monday, July 9th, thousands of internet users could find themselves without internet when the FBI finally shuts down the DNS-Changer malware.

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Outdoor Adventuring with your tech (without smashing it to bits)

by Geek Squad Agent on ‎06-06-2012 01:40 PM - last edited on ‎07-14-2016 11:22 AM by Geek Squad Agent (173 Views)

Summer! Time for adventuring in the great outdoors. The warm weather may have you thinking of heading out for some camping, biking, swimming or even kayaking.  The good news is that with a little care, you won’t have to leave your tech behind when enjoying some off-road adventure.

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Give Mom the Gift of Memories (in Video)

by Geek Squad Agent on ‎05-13-2012 01:59 PM (641 Views)

Ah, Mothers. Where would we be without them?

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Pamper Your Electronics: Treat Them to a Spring Cleaning

by Geek Squad Agent on ‎04-26-2012 02:15 PM - last edited on ‎05-11-2016 07:08 AM by (1,550 Views)

Face the facts: filth is everywhere. We spend a significant amount of time in our ongoing  battle against filthiness.  Shower, scrub, soap (lather, rinse repeat) as we sluice the dirt away from floors, counters, dishes, and windows.  Don’t our electronic devices deserve the same care and attention?

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