If you think you are using Windows XP, we suggest you check on a few things:
Confirm that you are using XP. Microsoft has a web site that will detect if you are running XP. To use the service, go to amirunningxp.com
Can you keep running XP. If you are currently using XP and would like to continue with it, there will be a number of things you should take into account. The primary concern is the system itself will be less and less secure as time goes on without security updates from Microsoft. For a good summary of these and other issues brought about by the sunsetting of XP support, visit the Microsoft Stops Supporting Windows XP page on our main website. If you want to go ahead using the system anyway, be sure to visit the What to Do If You Want to Keep Windows XP After Support Ends page on our site.
If you want to upgrade to a newer version of Windows but have an older machine, check to see if you can upgrade to Windows 8 by downloading the Windows Upgrade Assistant from this page. Microsoft is selling the Windows 8 system for users of XP or Vista, but does not sell the older versions of the sytem through their normal channels. Although you may be able to find a merchant willing to sell you a copy of the Windows Vista or Windows 7 operating system, be careful that the merchant selling you the software will back it up. Some legitimate resellers may still have valid copies of the system available, but do your due dilligence whenever you deal with software resellers.
As we said in our earlier posts about the subject, continuing to use XP after Microsoft stops supporting is can leave you open to a myriad of challenges, not the least of which exposing your data to cybercriminals. If would like help dealing with the process, we have Agents standing by.
Geek Squad will continue to support clients that stay on XP to the best of our ability and while we recommend moving to a modern operating support that is supported my the manufacturer, for those that are going to stay with XP should follow some instructions we collected to try to minimize the risk as much as possible.
It is hard to walk away from a system that has served us so well, but, to everything, turn, turn, turn….