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New Member
Posts: 2
Registered: ‎08-07-2017

ps4 gift card

i order a 50 ps4 money card. they never sent the email they said they did they did not. they took 50 from me. the customer service line would just transfer me around for 10 minutes then hang up on me. they did this 3 times. Now i have lost 50 with no recourse. best buy has no email to contact. their customer service number won't help they only mess with me and then hang up this is the last thing i can think of.

Posts: 5,828
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Registered: ‎08-15-2011

Re: ps4 gift card

Hi farrowsharrows,

 

I’m very sorry to hear you’re having trouble finding your PSN currency card code, but I am glad you found your way to our forum. I’ll be happy to work with you today.

 

Please use the blue button in my signature line below to send me a private message with your full name, BBY01- order number, and the email address where you wanted the code sent. I’ll take a look and respond to you in short order.

 

I look forward to continuing to work with you.

 

All the best,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-07-2017

Re: ps4 gift card

it says you ansered in an email i do not see any response
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Posts: 5,828
Topics: 90
Kudos: 254
Blog Posts: 29
Solutions: 356
Registered: ‎08-15-2011

Re: ps4 gift card

Hello farrowsharrows,

 

I'm sorry for any confusion. The reply came as a private message, and it looks like you were able to track that down last night. I am sorry once again for any disappointment Best Buy caused you through this experience, but please know we'll always be happy to help you here on the forum. Please visit us again any time.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!