06-29-2018 01:03 PM
Solved! Go to Solution.
07-02-2018 09:54 AM
Hi Bianca124 –
Welcome to the forums and thanks for reaching out to us. It’s quite concerning to hear you didn’t find anything in your digital library, which is where we should host the download and redemption instructions for you codes. That said, I’ll be happy to advise you here, and offer my assistance if it’s still needed.
If you’ve still not received your codes, please send me a private message verifying the following information. You can message me by selecting the blue button in my signature. If you have received your codes, please know that they are redeemable via EA’s Origin platform, and no download from BestBuy.com is required.
|Michael|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!