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Member
dberks
Posts: 13
Registered: ‎02-14-2012
Accepted Solution

item not shipped after preordered and release date passed

I preordered the starter kit and the 3g launch bundle. The starter kit says release date 2-12-12 which was two days ago but it still says in process. I'd like to know when it will ship and when my vita will ship.

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New Member
phillyred
Posts: 15
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

That's a bit concerning.  I would figure your starter kit would have at least shipped by now.  I have a First Edition Bundle due to arrive tomorrow, but my status has not changed to shipped either.  However when I spoke to a BB CSR they told me it should be leaving today and I would receive an email confirmation this afternoon.. Still no email.  I hope they didn't mess up and think it's the 2/22/12 release date.  

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Member
dberks
Posts: 13
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

thank you for agreeing with me. it's nice to see that someone cares about this.

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Member
dberks
Posts: 13
Registered: ‎02-14-2012

need help with order status

I preordered the starter kit and the 3g launch bundle. The starter kit says release date 2-12-12 which was two days ago but it still says in process. I'd like to know when it will ship and when my vita will ship.

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Member
dberks
Posts: 13
Registered: ‎02-14-2012

Re: need help with order status

also i need it quickly because im going to egypt for 3 months in 1.5 weeks so i need help quickly

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Mariel-BBY
Posts: 1,336
Topics: 8
Kudos: 147
Solutions: 36
Registered: ‎08-15-2011

Re: item not shipped after preordered and release date passed

Hi dberks,

 

Thank you for posting about your order for the PS Vita. It is my understanding that only the First Edition bundle was to be released early, but not the Launch bundle as you have purchased. Your item is set to be shipped on release day, which is on 2.22.12. I apologize for any confusion - there definitely seems to be.

 

To clarify, the First Edition bundle was to be released early, but the Launch bundle is for launch day. I hope that helps and let me know if you have any other questions. It seems like the First edition is being called First Edition Launch but they are actually two different bundles.

 

Regards,

Mariel|Community Connector | Best Buy® Corporate
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Member
dberks
Posts: 13
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

I understand about the vita not comming but i had two separate orders and was wondering when my starter kit was going to ship.

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Member
dberks
Posts: 13
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

never mind it says in process of being fufiled, but why didn't it ship when it said it would when i preordered it?

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New Member
phillyred
Posts: 15
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

My life is constantly in "the process of being fulfilled."  Sheesh...

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Member
dberks
Posts: 13
Registered: ‎02-14-2012

Re: item not shipped after preordered and release date passed

i hear you

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