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New Member
Posts: 2
Registered: ‎07-16-2017
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Zelda BOTW Expansion question

I purchased my Nintendo Switch along with Zelda: Breath of the Wild as well at the expansion pass on March 5th. I don't think I have the receipt anymore and I'm almost positive the email got deleted. I know, two very crucial things to lose. My question is, is there any way for me to get that info back, so I can get this pass I bought?
Posts: 3,790
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Registered: ‎07-27-2015

Re: Zelda BOTW Expansion question

Hi Hawairishman –

 

Welcome to the forums and thanks for reaching out to us. We definitely don’t want you going without the content you purchased, so I’m happy to be of assistance here.

 

Using the information you registered with our forums I was able to locate your expansion pass code, in addition to the logs from you call into us yesterday. Thankfully I see the agent you spoke with was also able to locate your code in the system, and has provided it to you. That said if there’s anything else I can help with please let me know.

 

Best,

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-16-2017

Re: Zelda BOTW Expansion question

Thank you! I was able to get a duplicate receipt and after that call the 1-888 number and they took care of me. Thank you again