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New Member
Posts: 3
Registered: ‎12-27-2017

Xbox One X Console Purchase Promo

Greetings-

 

There is a new promotion for a free game with a new Xbox One X purchase. I bought mine about two weeks ago, is there any chance this promotion would be honored in arrears?

 

Thanks,

 

Posts: 4,046
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Registered: ‎07-27-2015

Re: Xbox One X Console Purchase Promo

Hi Furdog –

 

Welcome back to the forums and thanks for posting. There’s nothing like getting a free game with a console purchase, so your desire to take advantage of promotion is definitely understandable.

 

Please understand that any free item with purchase offers are not eligible on prior purchases. In order to receive this offer you would need to process a return/rebuy at your local store, as the promotions require the console and game code be processed in the same transaction. I do apologize for any disappointment or inconvenience this may cause, and invite to you message me or post again if you have any other questions.

 

Happy Gaming,

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 10
Registered: ‎06-23-2010

Re: Xbox One X Console Purchase Promo

Morning,

 

I am in the same situation. Purchased the XBox One X a few days ago and would love to take advantage of this promotion. For the return/rebuy, would I need to actually bring the console back to do the return or can I just bring my receipt and have them reverse the original purchase and process a rebuy?

Posts: 4,046
Topics: 52
Kudos: 323
Blog Posts: 11
Solutions: 308
Registered: ‎07-27-2015

Re: Xbox One X Console Purchase Promo

Hi Cfrone3 –

 

To have a return/rebuy performed you would need to bring everything with you back to the store.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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