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Registered: ‎01-08-2018

XBOX Live 3 month subscription--verification code, but where to enter?

I purchased a 3 month xbox live subscription, got an email from Best Buy providing a verification code that stated, enter the code on bestbuy.com to complete the purchase.  But where on bestbuy.com? 

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Registered: ‎01-09-2017

Re: XBOX Live 3 month subscription--verification code, but where to enter?

Greetings EricLeonard,

 

Welcome to our forums! I’m sorry to hear that you have yet to receive your Xbox Live download code. That code is something that is sent by our system as one form of our verification process. You’ve most likely already been verified and there has been a code generated for you. I’d be more than happy to review your purchase and address this for you!

 

In order to keep your information secure, please send me a private message with your purchase details (either your order or the Customer Service Pin which can be found at the bottom of your receipt.) and confirm the email address where this could should have been sent to. I apologize for any confusion and eagerly await to hear from you so I can assist you further!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
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