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New Member
Posts: 1
Registered: ‎03-20-2017

When will pre-ordered digital codes be available on release day?

I was wondering when digital codes go out on release day. The FAQ on the best buy website doesn't really answer this question. Will it become available a little after midnight or will it be sent out later in the day?

Trusted Contributor
Posts: 4,025
Registered: ‎02-25-2013

Re: When will pre-ordered digital codes be available on release day?

I just received notice of the digital code to be in my digital library around 4:25:47 that my code is ready to be emailed so I expect it around midnight.  Perhaps as early as 11 pm which would be midnight eastern time.

 

 

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New Member
Posts: 6
Registered: ‎03-15-2017

Re: When will pre-ordered digital codes be available on release day?

Assuming you're waiting for Mass Effect they're not sending them out until 1am EST apparently...

http://www.forums.bestbuy.com/t5/Gaming-Support/Preorder-keys-on-PC/td-p/1037220

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Trusted Contributor
Posts: 4,025
Registered: ‎02-25-2013

Re: When will pre-ordered digital codes be available on release day?

Thats fine.  Won't even be able to play until I get home from work anyway.

 

I probaboy won't even start on Mass Effect for a at least a week or more. 

I picked up Metal Gear Solid V a few weeks ago and have been playing that.  Thats a good game.

 

Going to finish that first.

 

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Trusted Contributor
Posts: 4,025
Registered: ‎02-25-2013

Re: When will pre-ordered digital codes be available on release day?

Well thats pretty awesome that I just received an updated driver for my GPU that includes Mass Effect A

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Posts: 2,943
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Registered: ‎07-27-2015

Re: When will pre-ordered digital codes be available on release day?

Hi User98117 –

 

Welcome to our forums and thanks for posting. I apologize for not being able to respond sooner if your question was referring to Mass Effect Andromeda, though I’ll be happy to answer it for future reference.

 

As mentioned in the thread @Bon3zz1001 linked, codes should start being sent out after 12:01 AM CST, unless pre-load details are specifically called out on a title’s product page. If you have any other questions please feel free to post again.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-21-2017

Re: When will pre-ordered digital codes be available on release day?

Considering it's 10 hours past that and numerous customers still don't have their codes including me, is not ok. Will never pre order from Bestbuy again. Worst gaming experience 

Trusted Contributor
Posts: 4,025
Registered: ‎02-25-2013

Re: When will pre-ordered digital codes be available on release day?

Did you check your spam folder?

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 3
Registered: ‎03-21-2017

Re: When will pre-ordered digital codes be available on release day?

Yes. I'm not that daft
Trusted Contributor
Posts: 4,025
Registered: ‎02-25-2013

Re: When will pre-ordered digital codes be available on release day?

I just got mine about 2 minutes ago

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.