Gaming Support

[jimtherabidcow]

Hello there, this is my first post and I have a small issue. I reserved Mass Effect 3 and picked it up last week and just started to play it this weekend (I know, been busy) anyway I lost my receipt that had the dlc code for the weapons and what not and I was wondering if there is a way I can get it again or another code. The issue is I paid with cash, so anyone know what I can do to get my code?

[jimtherabidcow]

Also I used my Reward Zone card and it shows that i bought the game at my Best Buy and stuff, if that helps

[Mariel-BBY Retired: Community Connector]

Hey jimtherabidcow,

Thank you for your message. Please send us a message with the following information to our Gaming-BBY inbox:

Message Subject: Game Title and Platform
Message Body:
Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
Email address (the one at which you’ve been watching for the code)

We will then be able to investigate your situation and get back to you as quickly as possible. Please note that any unsolicited private messages sent to Moderators for this issue will be ignored in an effort to assist everyone promptly and in the proper order.

Thanks again,