Gaming Support

[coldcore]

this is the first time im useing best buy to buy something online and i didnt realize that my email adress i put in was wrong so i changed it today (ordered yesterday) but that means i didnt get the email to go pick it up so is there someway i can have it sent again? also i tried emailing them for customer service but they said it would be 2 to 3 days and i dont want to wait that long

[coldcore]

i dont mean 2 to 3 days for them to send it i ment for them to awsner my question

[Dorothy-BBY Community Supervisor · Accepted solution]

Hey coldcore -

Have you tried calling 1-888-BESTBUY and asking for Bestbuy.com support?  I believe that you should be able to give them a call and verify a few pieces of information then have them change the e-mail address. 

I hope this helps.  Please let me know if you encounter any further problems.

Dorothy

Community Connector

Best Buy® Corporate

[coldcore]

alright thx i was thinking of doing that but wanted to see if there was anything else i could do i will give them a call and see