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New Member
Posts: 3
Registered: ‎06-05-2018

Re: Digital Pre-Order code

Did you read this thread before posting at all?

 

They will be sending them out. I actually just got mine in the past half hour.

New Member
Posts: 2
Registered: ‎06-06-2018

Re: VAMPYR - PRE ORDER DLC BONUS

I just finally got it thanks.
Posts: 4,882
Topics: 71
Kudos: 369
Blog Posts: 13
Solutions: 412
Registered: ‎07-27-2015

Re: VAMPYR - PRE ORDER DLC BONUS

Hey Everyone –

 

Looks like I was slow to learn the news, but I’m happy to see some of you confirming you’ve received your codes. To confirm, we’ve received additional PS4 codes from the publisher, and have emailed them out to affected customers. If you’ve checked any spam or promo folders you may have and are still not seeing your code by now, please see our Gaming Codes thread for next steps so we can manually provide you your code.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎12-02-2017

Re: VAMPYR - PRE ORDER DLC BONUS

I'm sure they're still rolling out but can I email support to make them aware that I was an affected customer?

Posts: 4,882
Topics: 71
Kudos: 369
Blog Posts: 13
Solutions: 412
Registered: ‎07-27-2015

Re: VAMPYR - PRE ORDER DLC BONUS

Hey DhingraK –

 

We’re able to identify everyone affected, on the backend, so messaging us to be added to a list is not necessary. That said, barring anything like an email address typo or isolated system glitch, everyone affected should have already been sent their code. If you’re not finding your email, please forward the information listed in our Game Codes thread to the Gaming-BBY inbox so we can take a look and manually provide you your code.

 

Thanks!

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-06-2018

Re: VAMPYR - PRE ORDER DLC BONUS

  Hi Michael,

 

I have not gotten my DLC code yet. What am I suppose to provide and how?

Posts: 4,882
Topics: 71
Kudos: 369
Blog Posts: 13
Solutions: 412
Registered: ‎07-27-2015

Re: VAMPYR - PRE ORDER DLC BONUS

@ryanho1977 please see our Game Codes thread for instructions on how to message the Gaming-BBY inbox so we may assist in getting you your code.

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎06-06-2018

Re: VAMPYR - PRE ORDER DLC BONUS

  Hi Michael,

 

Thanks for the information. I submitted a request yesterday and just waiting for the code to be emailed to me.

 

Thanks,

 

Ryan 

New Member
Posts: 3
Registered: ‎06-06-2018

Re: VAMPYR - PRE ORDER DLC BONUS

  Hello,

 

I followed the instructions on the gaming thread and submitted my request on Wednesday and have still not received my DLC code.

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New Member
Posts: 8
Registered: ‎04-03-2018

Vampyr XB1 pre-order bonus Hunters Heirlooms code?

Hello.  I sent a private message to Gaming-BBY on June 10 but haven't heard back yet.  I was asking about the Vampyr pre-order bonus code for Hunters Heirlooms?  I pre-ordered the game (for XB1) in-store on 5/25 ($5 deposit) and picked it up on 6/6 but have not received the code for the pre-order bonus Hunters Heirlooms Pack.  I have checked my Inbox, Promotions and Spam/Bulk folders but never got a message with the code.  I can provide the Customer Service PINs for both receipts in a PM.  Please help.  Thank you.