11-05-2012 04:27 PM
Did you happen to attempt to access your digital download via the Digital Library before your order had fulfilled? I ask because the error # 501 occurs when you have created a BestBuy.com account and attempt to log in to the Digital Library for the first time without having technically purchased a digital product yet.
That may be why you were encountering the error and, if that was the case, you should have been able to login now as I see your order has fully processed (I was able to locate it using the email address you have registered on this forum). Let me know either way and we'll go from there!
11-09-2012 08:44 AM
11-13-2012 07:24 PM
Okay so I fixed my problem and can now logon to the digital libraries. But now when I click the download button on my game it wont start the download. I downloaded the installer first so that's not the problem
02-06-2013 05:06 AM
02-06-2013 11:44 AM
I am sorry to hear about the problems that you are having with the Digital Library.
We have also received your Private Message regarding this issue, so I will be responding to you in that method.
Look for that message soon!