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New Member
Posts: 7
Registered: ‎05-29-2018

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

I have not gotten anything else yet either besides the two first codes that dont seem to have done anything what is going on ???? And this is for the XBOX one

Member
Posts: 10
Registered: ‎01-14-2014

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

@Michael-BBY So do we have to wait 48 hours? Or are you saying to send in the info now?
Posts: 4,721
Topics: 63
Kudos: 349
Blog Posts: 12
Solutions: 389
Registered: ‎07-27-2015

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

@Madmartigan219 due to how this was processed all PS4 pre-orders should have received their emails by now. If you’re not seeing yours, please forward the requested information to the Gaming-BBY inbox so we can assist in locating your code.

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 10
Registered: ‎05-29-2018

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

Today I received two new codes. Unfortunately, they are for the Arcade Edition upgrade and the Ultra Upgrade. Once again.

Hopefully the correct code will be forthcoming. Seems to me this shouldn't be a difficult thing to do. Why wouldn't the company have all its ducks in a row before sending these things out. It's called Quality Control.
New Member
Posts: 7
Registered: ‎09-21-2017

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

I recieved it in the Promotions page on google e-mail?

 

Or type bestbuy on the search box on your e-mail page and maybe it show up.

Member
Posts: 23
Registered: ‎01-28-2012

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

[ Edited ]

@Michael-BBY I think I can help a bit here, because a ton of different information is getting mixed with the Xbox One DLC codes (which I have the same problem)

 

Unlike the PS4 version, this isn’t a such thing as a native Xbox One Ultra Street Fighter IV.  What makes this worse is that it’s actually the Xbox 360 version that is backwards compatible with the Xbox One.

 

But a lot of folks here are misinformed.  So, maybe this can help. 

 

Street Fighter IV had four releases on X360:

 

-Street Fighter IV

-Super Street Fighter IV

-Super Street Fighter IV Arcade Edition

-Ultra Steet Fighter IV

 

rather than having people buying the same game four times, Capcom allowed people to buy DLC to upgrade one version to the next,  This is where we are having the problem.

 

our two download codes sent out are 

 

-Turning SSF4 to SSF4AE

 

(removed per forum guidelines)

 

-Turning SSF4AE to USF4

 

(removed per forum guidelines)

 

If you look on the left side of the links give, you’ll see the compatible titles.

 

What we NEED to get going is the FULL version of the game up to SSF4AE:

 

(removed per forum guidelines)

 

And the USF4 update which was already sent out (because again, there isn’t a single download for USF4 on Xbox systems)

 

(removed per forum guidelines)

 

Hopefully, this helps you and your vendors/partners out,  Good luck!

New Member
Posts: 5
Registered: ‎09-13-2015

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

I pre-ordered the Ps4 version and have yet to receive a code in my email.
Recognized Member
Posts: 150
Registered: ‎10-07-2012

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..


@MrPhantom13 wrote:
I pre-ordered the Ps4 version and have yet to receive a code in my email.

 

Anyone waiting on a PS4 code really should check out Michael's instructions posted earlier in this thread concerning requesting a code.  Shortly after supplying the necessary info, I received a code, a private message, and a phone call - the response time and follow up was pretty impressive.

Recognized Member
Posts: 135
Registered: ‎08-17-2016

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

I hope they fix it.
New Member
Posts: 7
Registered: ‎09-21-2017

Re: Street Fighter 30th Anniversary Collection pre-order bonus question..

Recieved a reply from Capcom.

 

Hello,

 

Thanks for contacting Capcom USA Customer Support. We're sorry to hear that the codes you have received are only add-ons and not a full game. We are investigating this issue further with Microsoft and retailers and will get back to you once we have more information to share. We apologize for any inconvenience this may cause.

 

Best Regards,

CAPCOM USA Customer Support