10-28-2011 05:30 PM
Well Im just going to go get my money back for my pre order i purchased In july and Still havent recieved an email with my code. So *ell with buying preorders anywhere ... Ill just wait till its out.
Useless code Givers...
10-29-2011 04:33 PM
If you are still experiencing the "code already in use" issue or still have not received a code feel free to send us the following information via private message to our Gaming-BBY inbox:
Message Subject: Game Title
Message Body: Include...
We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please note that any unsolicited private messages sent to Moderators for this issue will be ignored in an effort to assist everyone promptly and in the proper order.
10-28-2011 12:29 PM
10-31-2011 04:44 PM - edited 10-31-2011 04:50 PM
Thank you so much for posting your concern about your SWTOR early access code. It's very regrettable to hear about your disappointment with the way this was handled and I truly apologize for all the hassle this may have caused you. For a while, we have been working on researching this and I've had a chance to take a look at your situation with the email listed in your forum profile. The good news is, everything looks good and with the emerging information we are getting, you should be contacted soon with additional information on your code!
I understand your frustration and like many others, you feel left in the dark and like you were short handed. We are diligently working on a resolution for you and those that may be feeling the same pain as you. I appreciate your comments and patronage; they are invaluable.
11-02-2011 06:13 AM
I am also having trouble with the code. I pre-ordered Star Wars the Old Republic standard edition early in October and still have not gotten an email with the code. I called customer support and they said that they called the producer, who was supposedly going to email me the code, but never did. Any help would be greatly appreciated. Thanks!
11-02-2011 03:56 PM
11-02-2011 03:56 PM
sjones12196 - It sounds like you already had a case opened with the right department so I would encourage you to hang tight for that email. They should be getting back to you as soon as they finish their research on your pre-order.
Drunkengeko - I would recommend following up with that via private message with the Gaming-BBY inbox and someone will get back to you.