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Posts: 4
Registered: ‎01-03-2018

Shadows: Awakening release date is September. But you may cancel my order by June 28.

Howdy. This is to Mike BBY, or someonoe else at Best Buy corporate.

I have a video game called "Shadows: Awakening" pre-ordered for PS4, by Kalypso Media. You have no release date for it yet on your site, and it's supposedly late, so in my orders you say the shipment is delayed. It also says that if it isn't shipped by June 28th that Best Buy will cancel my order.

Well, if that's the case, it'll get canceled, because it's release date on Amazon & other retailers says it doesn't release until September 4th, 2018.

I'm hoping this info may help you at Best Buy, or others who have it ordered with the same problem. 

If no one replies here, I'll write a detailed private message with my info.

But according to other relaters, Shadows: Awakening for PS4 doesn't release until September 4th.

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Registered: ‎07-27-2015

Re: Shadows: Awakening release date is September. But you may cancel my order by June 28.

Hey EnglishIvy –


Welcome back to the forums and thanks for calling this to our attention. Mike-BBY isnt available to respond, but I'm happy to offer my assistance here. It definitely sounds like something might not be right on our end, and we don’t want you losing out on your pre-order because of a mistake we made.


Please send me a private message verifying the following information so we can take a look at this. You can message me by selecting the blue button in my signature.


  • Full Name
  • Phone Number
  • Email Address
  • Order Number


Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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