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New Member
Posts: 1
Registered: ‎06-15-2017

Rocket league

Bought the 1050 ti yestederday and still have yet to receive a code
Posts: 798
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Registered: ‎01-09-2017

Re: Rocket league

Greetings Blackops102891,

 

Welcome to our forums! I’m sorry to hear that you have yet to receive your Rocket League code. Please visit our post regarding gaming codes for instructions on how we can begin assisting you further. I apologize for the delay and we look forward to hear from you!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎07-12-2017

Did not get code for Free Rocket League Game Code Included GTX 1060

As title says.

 

Got no code. Not sure what happend purched a GTX 1060 and never got the code.

 

 

 

Thanks,

 

Angie 

New Member
Posts: 6
Registered: ‎07-22-2017

Evga 1050 Ti (Bundle Download Issue)

[ Edited ]

Not sure if this is the appropriate thread to post this to so please correct if im wrong, however I recently (June 13th) purchased an Evga 1050 Ti, however I did not recieve my download code for Rocket League download, Im hoping someone can help me with that! I have included links below of my coupon showing the purchase as well as a screenshot of the promotion I am referring to. Thanks so much and I look forward to hearing back from you, Have an awesome evening!


Receipt Photo: {removed per forum guidelines}


Promo Screenshot: {removed per forum guidelines}

Posts: 1,016
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Registered: ‎11-04-2014

Re: Evga 1050 Ti (Bundle Download Issue)

Hello NormanDurkee and Welcome to the Bestbuy Forums

Looking over your photo provided looks like your purchase would sadly not qualify for the promotion, Your purchase was a EVGA GTX 1050 the promotion is currently for a Geforce GTX 1050. If you have any other questions or concerns please feel free to reach out.

Further more I would recommend against posting any personal information such as a receipt on the Public Forums. A moderator should be by shortly to remove said information.
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I am a Geek Squad Agent, but the views that I post are my own and not that of Best Buy. ***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***

If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
New Member
Posts: 6
Registered: ‎07-22-2017

Re: Evga 1050 Ti (Bundle Download Issue)

Hey thanks so much for the reply and I appreciate the inside regarding posting personal information on the forums! Sadly however I am afraid you may not have all the necessary information for this issue, hopefully I can better explain, the EVGA portion of the name has nothing to do with the card in question that qualifies for the bonus, that is simply the manufacturer of card maker, the card is still a Geforce GTX 1050 Ti and furthermore besides that if you do a search for "1050 ti" on BestBuy.com only 2 cards come up both being Evga, so there arent any other cards even available for me to have purchased besides EVGA brand, even so both of those cards on their product page state their inclusion of the game download.

 

I am also including another screenshot for visual representation of what I am referring to in hopes of better explaining myself. Please let me know if you have any further question, I look forward to hearing from you! Thanks so much.

 

 

Direct Link To Image: http://i.imgur.com /dInZf8g.png

 

Card product page + Promo Info

 

 

 

 

 

 

 

New Member
Posts: 6
Registered: ‎07-22-2017

Re: Evga 1050 Ti (Bundle Download Issue)

So my post has sense been edited and merged with another thread by a moderator, however I have yet to recieve a reply from anyone, instead the issue has been glossed over.

 

As someone who personally works in online customer support I must say, I am highly dissapointed with the way this has been handled, there does not appear to be any effort put forth towards professionalism and the "Geek Squad Agent" has completely disregarded anything I have said or proof ive posted in my original, however instead opted for a much easier "your purchase would sadly not qualify for the promotion" response, when infact it does very clearly qualify.

 

I was ultimately able to call customer support and get this situation resolved and was able to get the code I was seeking.

 

 

Also, poprex911 has a current signature that states:

 

"I am a Geek Squad Agent, but the views that I post are my own and not that of Best Buy"

 

Honestly that is just not true, As a Geek Squad Agent you are replying to paying customers of Best Buy in regards to Best Buy products for Best Buy, your views and opinions are absolutey representative of company. And that does not change until you cease to receive a paycheck and leave your position on the forums.

 

 

 

 

 

 

 

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Registered: ‎10-10-2012

Re: Evga 1050 Ti (Bundle Download Issue)

Hello NormanDurkee-

 

Your post was moved as we've seen this issue before.  Please read Javier's response above for instructions on how to receive further assistance.

 

Regards,

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎07-22-2017

Re: Evga 1050 Ti (Bundle Download Issue)

Hey Bill, while I do appreciate the response, the proper thing to have been done when it was originally merged would be to inform the customer (me in the situation) that the thread has been merged for a particular reason, and to please see the previous post for further assistance. None of that happened however, they simply relied on me to figure that on my own. This forum is honestly here to serve as a "pretend support solution" as it is feels to operated unprofessionally.
New Member
Posts: 1
Registered: ‎07-27-2017

Rocket League Code for 1050 ti

I purchased an NVIDIA EVGA Geforce GTX 1050 ti from a local Best Buy on 06/23/17 and never recieved a code on my reciept or in my email. Could I email someone my service pin and get one? Thanks.