02-20-2009 04:12 PM
02-20-2009 05:53 PM
Did they ask for a phone number when you checked out? Some stores ask for a phone number and they can use that to reprint a receipt.
When I buy a game I always fold up the receipt and stick it in the game manual in the case so I will always have it.
02-20-2009 06:53 PM
02-20-2009 07:35 PM
02-20-2009 07:36 PM
I dont think the disc is defective I think your machine might be defective or you may have knocked it over when it was going its thing reading the disc. If its a circular scratch, its time to get your XBOX serviced.
02-21-2009 06:38 PM
Since you paid cash, the only way we could pull up your receipt is if you used your RewardZone card on the transaction. If not, then I really doubt the store will take it back, as it could have been purchased anywhere from their point of view.
For the future, I'd strongly recommend signing up for a RewardZone card. Easy receipt retrieval is just one of the benefits it offers, and it's free!
02-23-2009 10:10 AM
Hello GreenTraffic -
Wow, that sounds like a mess! All the responses above are correct and that means it might not be the greatest news for you. Tracking a cash purchase is extremely difficult and at many times impossible. Unfortunately we process literally thousands of transactions a day, and there is no identifying information to tie a cash purchase to a customer unless the customer uses their Reward Zone® card. I would highly recommend signing up for one though, because it is free and you earn points towards Reward Zone® certificates! There is even a gamers club!
Based on you knowing the date and time, I might be able to help you! I will be sending you a private message so keep an eye on your inbox. You can check your private messages by first ensuring you are logged into the forum, then clicking the envelope in the upper right hand corner.
I don't know if I can track the receipt but I will sure give it my best shot!
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