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New Member
Posts: 7
Registered: ‎07-10-2017

Re: Pre-shipment information sent to USPS 5 days ago and no changes since

Thank u very much Michael. That's good to know.
New Member
Posts: 7
Registered: ‎07-10-2017

Re: Pre-shipment information sent to USPS 5 days ago and no changes since

So today's the day of the release and I have to say best buy REALLY dropped the ball. Not only did my order not get approved, but now they are saying I need to make changes to my order because that product is out of stock. What?! I'm so confused I understand it being out of stock, but why give me the option online to buy it? Or why wait until release date to tell Me? Yea never again, spreading the word.
Posts: 3,790
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Registered: ‎07-27-2015

Re: Pre-shipment information sent to USPS 5 days ago and no changes since

Hi Eric202 –

 

That’s quite disappointing to hear. I’m sorry there were some unforeseen complications with your order that resulted in it getting canceled, and it’s regrettable that this will affect your decision to do business with us in the future. However if you have any other questions or concerns please feel free to reach out to us again here on our forums.

 

Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
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