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New Member
Posts: 3
Registered: ‎01-03-2018

Re: Never recieved PUBG code from xbox one x purchase

Hi , I purchased On 29th , I’ve went to Bestbuy THREE Seperate times for this code and All The inventory Manager did was Call someone & verified the Email & said give it 2 days .... IVE WAITED 6 days all together now & it’s REALLY REALLY FRUSTRATING.
Please get back with me
New Member
Posts: 3
Registered: ‎01-03-2018

Re: Never recieved PUBG code from xbox one x purchase

I’m
Missing Gift card and PUBG code ! , Please Message me back for info
Posts: 4,046
Topics: 52
Kudos: 323
Blog Posts: 11
Solutions: 308
Registered: ‎07-27-2015

Re: Never recieved PUBG code from xbox one x purchase

Hi Tunexxx5 –

 

Welcome to the forums and thanks for reaching out to us. I’m sorry to hear you’re missing some of the bonuses from your Xbox One X purchase, which I’ll be happy to look into for you.

 

Please send me a private message with your order number if this was a BestBuy.com order, or customer service pin from your in-store receipt. Additionally, please provide the email address you should have provided at the time of purchase to have your code emailed to. You can message me by selecting the blue button in my signature.

 

Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-03-2018

Re: Never recieved PUBG code from xbox one x purchase

I’ve received the game code. But never the gift card
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Posts: 4,046
Topics: 52
Kudos: 323
Blog Posts: 11
Solutions: 308
Registered: ‎07-27-2015

Re: Never recieved PUBG code from xbox one x purchase

 

Hi Tunexxx5 –

 

I’m glad to hear you received your game code. Please be aware that the $50 Gift Card offer was only valid Dec. 21-24, so your purchase on the 29th did not qualify to receive this bonus. I do apologize for any disappointment, and invite you to post again if you have any other questions.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!