03-06-2018 07:18 AM
Hi kylerg –
Welcome back to the forums and thanks for bringing this to our attention. I’m sorry to hear you’ve not received this pre-order bonus and will be happy to offer my assistance here.
Please send me a private message with your full name, email address, phone number, and order number so I may look into this. You can message me by selecting the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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