03-19-2012 04:10 PM
03-19-2012 04:34 PM
03-19-2012 09:21 PM
This display is flawed and honestly a paper weight, seems like you got one that lasted for more than a month, I went through 2 in a month and just ended up returning it.
Contact Sony to get it repaired they may or may not charge to fix it,
03-20-2012 03:01 PM
03-21-2012 02:45 PM
Sorry to hear about the problems with this unit. The other two users are correct that after the 30 day return or exchange period has expired you would need to get this problem addressed by the manufacturer. My best suggestion is to contact Sony to get any defects repaired under their warranty.
Thanks for posting,
03-29-2012 12:29 PM
03-30-2012 10:19 PM
wow, i just went there and they were going to give me a new one, but, they didn't have any, so they gave me the money in a gift card, but i bought it for $300 and it costs $400 so i got 2 receipts and i must explain my situation in another store, the thing is that, in every store near my area, they don't have it, i think theres one, but i dont have time at this moment
04-02-2012 10:23 AM
When a product is being replaced by one of our service plans, or the manufacturer's warranty, we should be replacing the item with the most comparable product that doesn't exceed the original purchase price.
If the cost of the comparable item does exceed the original purchase price the store processing this replacement should be issuing the customer store credit in the amount that they paid for the product being replaced. It does sound like this store handled this appropriately.