Gaming Support

[pgestradasp1]

Put $5  on Batman a few months ago but no longer have the receipt will it show up in their system when I go and purchase the game on tuesday?

[Wally21]

I have a similar problem. My situation is that I have the receipt, but it is at my house in another city.  I bought the pre-order and it was counted on my Reward Zone account though, so I printed a receipt for it from my account and my main account page showing my address and such. I'm hoping the receipt I printed is the same as the store receipt, or can be used to verify I purchased a pre-order. 

I printed the main page with my address and such just to be on the safe side, so I can prove it is my Reward Zone account when they look at my drivers license.  I doubt it will be a problem, but I'm just trying to cover my bases.  I have been trying to find out information regarding this on here and on the Best Buy Twelper twitter page.

Also, I am trying to find out if I can pick up Batman: Arkham City using this printed receipt, etc. at the Best Buy nearest me, which is in a different city from where I pre-ordered it.

[Wally21]

Update: I just found out via Twitter I can't pick up the game at a different store. Pre-orders are in-store specific according to a Best Buy person on Twitter saying, "pre-orders are store specific so this is not an option unfortunately". I don't know if I can wait long to get this game. I want it but I don't want it to get lost in the mail because of my terrible mail service. Ugh!

[pgestradasp1]

yeah they told me if they scanned my rewards zone card when i pre ordered and they did so they just printed out another receipt