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New Member
Posts: 6
Registered: ‎03-15-2017

Preorder keys on PC

Hi, I just wanted to know if Bestbuy usually sends out preorder keys early so people can preload the game like other websites rather than launch. I bought the new Mass Effect on PC through BB since I had a gift card and just wanted to make sure since preloading starts soon for Origin buyers.

Posts: 3,603
Topics: 130
Kudos: 157
Solutions: 127
Registered: ‎08-15-2011

Re: Preorder keys on PC

Hi Bon3zz1001,

 

Great question about pre-loaded games and our process!  

 

Usually this is dictated by the games publisher.  The majority of our titles aren't available for pre-load and will be made available on release day at 12:01 AM CT.  

 

 

Blake|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎03-15-2017

Re: Preorder keys on PC

I guess this is the last time I preorder from Best Buy. Not only are people that purchased the game on Origin able to play right now BB doesn't send out keys until two hours after midnight? Why...? Never again.

New Member
Posts: 6
Registered: ‎03-15-2017

Re: Preorder keys on PC

*An hour after midnight. Doesn't seem to be an edit function on here either...

Posts: 3,603
Topics: 130
Kudos: 157
Solutions: 127
Registered: ‎08-15-2011

Re: Preorder keys on PC

Hi Bon3zz1001,

 

I'm sorry you feel this way and I hope that you'll change your mind.  We really do value you as a customer and your business. 

Blake|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎03-15-2017

Re: Preorder keys on PC

Imagine that Best Buy lies yet again. Not only is the game already out the keys dont even go out at the "correct time". It's past midnight central time yet my order still says "Pre-ordered". What a joke.

New Member
Posts: 3
Registered: ‎03-20-2017

Re: Preorder keys on PC

Still waiting on my Mass Effect: Andromeda key to be sent to me too >.<

New Member
Posts: 3
Registered: ‎03-20-2017

Re: Preorder keys on PC

Nevermind just got my key
New Member
Posts: 6
Registered: ‎03-15-2017

Re: Preorder keys on PC

Did you get it in your email or did you check your orders and it was there? I tried contacting live chat and got a completely ridiculous excuse.

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New Member
Posts: 3
Registered: ‎03-20-2017

Re: Preorder keys on PC

Got it in my email, which linked me to my BBY digital library