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Posts: 1
Registered: ‎07-14-2017

Preorder destiny 2 ,but no beta codes.

I was suppose to get a email with beta codes but never got them. it's been two days now and when I was trying to use my main email to make a account for this best buy support forum it said it wasn't valid so that was really weird, so maybe something wrong with my main email on best buy system and I went to the retailer store to pre order mine.
Posts: 6,043
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Registered: ‎08-15-2011

Re: Preorder destiny 2 ,but no beta codes.

[ Edited ]

Hi Aceking105,


Thank you for pre-ordering Destiny 2 from Best Buy. I'm sorry for any concern you may have had from your pre-order, but I can help direct you to the appropriate team for support.


If you haven't yet, please follow the instructions found on our Game Codes - Read Me First post.


Please send us the following information as a private message to our Gaming-BBY inbox  (clicking the hyperlink will open a new window with a private message addressed to the inbox):
Message Subject: Game Title & Platform
Message Body: Include...
Proof of purchase (Customer Service PIN from in-store receipt or order #
Missing offer
Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service.  Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.


Thanks again,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎07-18-2017

Pre-Order Beta code

I need to have someone resend me the email containing the code for the Destiny 2 beta that allegedly was sent to me but never arrived.

Thank you