07-14-2017 08:42 AM
07-17-2017 11:44 AM - edited 07-17-2017 11:45 AM
Thank you for pre-ordering Destiny 2 from Best Buy. I'm sorry for any concern you may have had from your pre-order, but I can help direct you to the appropriate team for support.
If you haven't yet, please follow the instructions found on our Game Codes - Read Me First post.
Please send us the following information as a private message to our Gaming-BBY inbox (clicking the hyperlink will open a new window with a private message addressed to the inbox):
Message Subject: Game Title & Platform
Message Body: Include...
Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #
Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service. Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.
|Mike|Senior Social Media Specialist | Best Buy® Corporate|
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