07-13-2017 09:48 PM
I pre-ordered Final Fantasy XII Steelbook Edition, and while it arrived just fine, I was not e-mailed the pre-order bonus code, which I believe was a digitial guide of some sort (although I'm not sure). Can someone help me out?
07-14-2017 12:44 PM
I'm glad to hear you're picking up your games at Best Buy. We're pleased to be your gaming source, and I'll be happy to assist you with your inquiry today.
I am sorry that you didn't receive your email with the egame guide code. This is a somewhat unique offer, and I can understand the benefits of having a guide through games like Final Fantasy. Please watch for a private message from me shortly after I am able to review your order information.
|Mike|Senior Social Media Specialist | Best Buy® Corporate|
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