Gaming Support

[dwilliestyle]

Well, my guitar finally arived yesterday... so there is hope for the rest of you poor souls... Still waiting on the MadCats MIDI adapter though...

[charpman]

Mine shipped on the 7th and arrived on the 8th.  Quite sudden, but at least I have it.

Got it set up last night and it works pretty well.  

[Mattmack]

I received mine as well, but what really upsets me is that I had no response from Best Buy either here in the form of an admin or a reply to my email to customer service, this is the last thing I buy from here I will go to Gamestop or other places for my electronics needs

[dwilliestyle]

{removed per forum guidelines}This online store has the MIDI controllers in stock. I found them by going directly to MadCats. They only let you buy 1. Mine will arrive Friday... Good luck!

[CrystalWoW Community Veteran]

Matt... The very first post on this section of the forums says please read before posting and informs posters that these sections are for product discussion and any customer service related issues that require a response should be put in the customer service sections. These forums are scanned through sure, but they don't receive the attention and responses as they specifically inform you not to post here for that. I would suggest making a new thread of your own in the proper section if you still require assistance.

[Mattmack]

I did read the before you post section and while I would hope that best buy would respond to customer complaints I would not expect them to. I would however expect them to respond to emails directly to customer service as well as have some decent information from there phone service. If the only way to get a response from them is to yell at them I'm not going to waste my time and energy that way. They should as a company be more appreciative of their customers and at least respond to customer service complaints

[CrystalWoW Community Veteran]

They do when they are in the customer service or complaints areas...

[Mattmack]

Thanks I will try there

[Mattmack]

Thank you, crystallee, for taking the time to let me know about the customer service aspect of the forums. They really do help out if they can.
Needless to say they did apologize and try to make up for it
Thanks again
Matt