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New Member
Posts: 7
Registered: ‎08-29-2017

Re: Pre-order code not sent (Everybody's Golf)

Preorder bonus was supposed to be the 20th anniversary course and a golf cart and some apparel.
Posts: 3,805
Topics: 51
Kudos: 337
Blog Posts: 11
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Registered: ‎07-27-2015

Re: Pre-order code not sent (Everybody's Golf)

Hello Everyone –

 

It’s regrettable that this code issue has left many of you without the pre-order bonus you were due, and we apologize for any frustration or disappointment this has caused. That said I’m happy to provide an update on this situation.

 

As many of you’ve pointed out there was a code issue where full game keys were being sent out instead of the pre-order bonus codes. Please know this issue has been escalated to the appropriate parties, and is actively being worked on. We’ve also been informed that everyone affected should be receiving another email with the correct pre-order bonus code soon. No action on your parts is required, so for the time being sit tight and keep an eye on your email for your code. Should we receive any additional information we’ll update this thread.

 

Thanks for your patience,

Michael|Social Media Specialist | Best Buy® Corporate
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Posts: 1,018
Topics: 18
Kudos: 105
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Registered: ‎01-09-2017

Re: Everybody's Golf DLC Code is wrong

Greetings rcquestion1,

 

Welcome to our forums! I’m sorry to hear that you received the incorrect code. This has been identified by our support team and is in the process of being corrected. The correct code should be emailed to you within the following 24-48 hours.

 

I want to apologize for any trouble or complications this has caused. If there’s anything else I can assist with please don’t hesitate to respond!  

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 123
Registered: ‎03-03-2015

Re: Pre-order code not sent (Everybody's Golf)

I had messaged two separate reps with Gaming-BBY about requesting a pre-order code even though I went in store and purchased the game last night. Both told me that was doable. Will I be given an email with the appropriate codes or do I need to send another message once they are available?
New Member
Posts: 7
Registered: ‎08-29-2017

Re: Pre-order code not sent (Everybody's Golf)

Thank you so much for the update Michael!
New Member
Posts: 3
Registered: ‎08-30-2017

Re: Pre-order code not sent (Everybody's Golf)

Ok, cool. Thanks for the update. I'll look for the new code email.
New Member
Posts: 4
Registered: ‎08-30-2017

Re: Everybody's Golf DLC Code is wrong

Same thing has happened to me. Are you resending codes to everyone that has pre ordered or is it by reqest?
Member
Posts: 12
Registered: ‎05-12-2009

Re: Pre-order code not sent (Everybody's Golf)

I'm not sure you guys have this fixed after all. 10 minutes ago I recieved 2 (TWO!) emails with new codes...and both codes were full game product vouchers.

 

So at this point I have 4 copies of Everybody's Golf (The disc I bought and 3 digital copies I was sent)

New Member
Posts: 1
Registered: ‎08-31-2017

Re: Pre-order code not sent (Everybody's Golf)

Just got another set of codes as well for the full game.  Still no preorder bonuses.  This is a huge screwup...

 

I wonder if they'll be revoking the full product vouchers?

New Member
Posts: 7
Registered: ‎08-29-2017

Re: Pre-order code not sent (Everybody's Golf)

Also just got two more vouchers with separate codes that are full version of the game...