Gaming Support

[joseluis10]

Hi, I have purchased a $50 PSN+ card and it was announced that in 15 minutes i was going to have the redeem code. However more than 3hs were spent witout any email.

Could you please check it?

According to my credit card report, payment was already done succesfully.

Thank you ! Have a nice weekend

Jose

[joseluis10]

Please, any idea? 

Thank you

[zztoluca]

In my experience you receive your code randomly, i got my 24hrs after i ordered it,

I think if you don't get it by then you should call

[Ryan-BBY Senior Social Media Specialist]

Hello joseluis10 -

Aaron from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Aaron-BBY Community Connector]

Hi Jose,

Like zztoluca mentioned, digital content can sometimes take up to 24 hours to arrive.  I was able to locate your account using the e-mail address you used to register for the forum though, and it’s my understanding that your order was fulfilled shortly after you posted.  If you haven’t already done so, I’d encourage you check your inbox and junk e-mail folders.

Let me know if you have any other questions!