03-12-2018 09:48 AM
Hi AA15 –
Welcome to the forums and thanks for bringing this to our attention. It’s concerning to hear your card is giving you an error when you try to redeem it, which I’ll be happy to look into for you. Please send me a private message with the following information by selecting the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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