03-17-2017 08:22 PM
I placed 1 order with two games to two differnt addrress. One to me and one to my friend. I am sending my friend Mass Effect - Andromeda and then I got a message from Best Buy saying you updated my order and added the Mass Effect - Andromeda Steel book and you are sending it to the wrong address. It is too late to change the address. Why would you not send the Steel Book to the same address the paired item is going to?
03-20-2017 10:21 AM
I'm a little confused by what's going on. You have one order being shipped to two different locations?
If you don't mind, please send me your order information by clicking the blue box at the end of my signature. I'll be happy to see what's going on with your order.
I look forward to your clarification and getting this issue resolved.
|Blake|Social Media Specialist | Best Buy® Corporate|
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