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New Member
Posts: 2
Registered: ‎02-24-2017

Re: No digital Download codes for 2 GPUs I bought

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Member
Posts: 10
Registered: ‎02-20-2017

Re: No digital Download codes for 2 GPUs I bought

Sent a message into Gaming-BBY on 03-01-2017 05:01 AM and it was read 03-01-2017 06:30 AM but no one has replied to it in 2 days Smiley Sad

I really wonder what the turn around time for these things are...

Also, bump.
Posts: 2,773
Topics: 39
Kudos: 247
Blog Posts: 8
Solutions: 171
Registered: ‎07-27-2015

Re: No digital Download codes for 2 GPUs I bought

Hi Spartatan117 –

 

I apologize for the delay in our Gaming-BBY team’s response to your message. However they are the correct group to contact for assistance with this issue, and I advise patience while they work to address your request.

 

Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎03-03-2017

Just bought a NVidia 1080 Founders Edition video card and didn't get a coupon code for my free game

Was video card shopping on the BB website today and saw that the nvidia GeForce 1080 Founders Edition came with a free game (For Honor or Ghost Recon: Wildlands). And they had one in stock at my local store.

That was a big selling point for me, so I went down at lunch and snapped it up.

But when I got it home, I found that I didn't get a coupon code.

 

I checked in the box, on the receipt, and double checked my email. Nothing.

 

Can anyone help me out?

 

Thanks

New Member
Posts: 1
Registered: ‎03-03-2017

1070 game promotion

I just recently bought a EVGA sc 1070. Upon purchase it said it came with a choice of free game between For Honor or Ghost Recon. I still haven't recieved the code or ability to choose the game.

New Member
Posts: 5
Registered: ‎03-05-2017

Game Code not received with an order of a NVIDIA GTX 1070 FE

Yesterday I purchased a NVIDIA GTX 1070 Founders Edition card from Bestbuy.com and selected Store Pickup as the delivery method. The card was purchased for my nephew, who lives in Hawaii, this was the quickest way to get a card to him as a replacement. The order was handled very quickly and mostly went off without a hitch. He was able to pick it up and get it installed within about an hour's time, including that of the order placement on my end. So, kudos for that. At time of purchase as well as this very moment there is still a campaign that includes a choice of game with purchase of any GTX 1070 or 1080 series card. Needless to say, there was NOT a code that would allow this to occur supplied to either of us. There was nothing in any of the emails/texts to me and he was not provided anything other than the card when he picked it up, not even a receipt. I can provide you with any information you may need but there may be a slight delay due to the time difference between he and I. I have the original order number, text messages from Best Buy, emails, etc. What do I need to do to insure that the code, which was suppose to be included, is received? Thank you in advance for any information you may be able to provide and your assistance. Regards, Chris Warren
New Member
Posts: 1
Registered: ‎03-05-2017

Purchased a 1070 GPU with a free game code online. Where does the code get sent and when?

So I bought the GPU through the Best Buy checkout process on March 3rd, I'm just wondering where the game code will be sent to. And also how long does it take for them to send out the code.

 

http://www.bestbuy.com/site/pny-xlr8-nvidia-geforce-gtx-1070-8gb-gddr5-pci-express-3-0-graphics-card...

Member
Posts: 10
Registered: ‎02-20-2017

Re: Purchased a 1070 GPU with a free game code online. Where does the code get sent and when?

Welcome to the boat. Take a seat.

If you bought it online, supposedly it'll be sent to your E-Mail. If it doesn't come though, check this out.

http://forums.bestbuy.com/t5/Gaming-Support/Game-Codes-Read-Me-First/td-p/864303

Send a message to Gaming-BBY and they'll try and get you sorted out there. Warning however, they're kinda slow to get back to you (sometimes days).
Member
Posts: 10
Registered: ‎02-20-2017

Re: 1070 game promotion

Welcome to the boat. Message Gaming-BBY

Note: They'll take a while to get back to you (Day or more)
New Member
Posts: 1
Registered: ‎05-08-2016

Re: Game Code not received with an order of a NVIDIA GTX 1070 FE

Me too, I also bought one yesterday and did instore pick up and never recieved my code yet.