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Posts: 5,841
Topics: 90
Kudos: 261
Blog Posts: 29
Solutions: 358
Registered: ‎08-15-2011

Re: Nvidia game code for GTX 1070 or 1080 purchase

Hi Denuth,

 

Please refer to the private message I sent you for information regarding your post.

 

Thank you,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-26-2016

Re: Nvidia game code for GTX 1070 or 1080 purchase

Before I came here to look at forums, I spoke with a customer service "chat now" rep last night (February 7th).  The rep asked for the link of the card I wanted and the link of the promotion, so I sent him both.  I was told that Best Buy does have the codes and he created a ticket and gave me a ticket number.  He told me if I bought the card and reached back out to customer service and referenced that ticket number, I would be able to get the code for Ghost Recond:wildlands.

 

I am still a bit hesitant to pull the trigger on it, because of what I just read in this forum, but I guess I could always buy it and return it if the code isnt provided.  I know Newegg & B&H Photo are both running the promotion, but I prefer to give best buy my business if possible.

 

If I have time today at work to buy the card and reach out to customer service, I will this thread with my results.

Posts: 5,841
Topics: 90
Kudos: 261
Blog Posts: 29
Solutions: 358
Registered: ‎08-15-2011

Re: Nvidia game code for GTX 1070 or 1080 purchase

Hi Beanfuzz,

 

I thought I'd answer this quickly as you sounded like you want to know soon how your experience will go.

 

I certainly encourage you to purchase your graphics card at Best Buy, but if you want the game, hold off until you see the offer listed on BestBuy.com on the product listing. If it isn't there, then we haven't opened the offer and you would not be eligible. I don't like to disagree with my coworkers, but in this case it does appear they may have misunderstood the information they were seeing. Rest assured I'll look into that, as I don't want anyone to be misinformed.

 

Please let me know if you have any additional questions at this time.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎02-04-2017

Re: Nvidia game code for GTX 1070 or 1080 purchase

Well at least I'm not the only one who was provided misinformation. Don't buy it, they don't have codes apparently. I've already registered my card with EVGA so I can't return it. Hope no one else gets screwed.
New Member
Posts: 3
Registered: ‎02-19-2017

Re: Nvidia game code for GTX 1070 or 1080 purchase

Hey Mike,

 

I just recently purchased Nvidia GTX 1080 from Best Buy but I never got my promotional code. When I asked the employees there, none of them seemed to have any idea about the promotion. I was then told that it might be a product registration thing and that I should try that. It turned out that this was not the case and when contacting the store, again the person who answered the phone had no information about the promotion.

 

My purchase was made on 02/15/2017 which at the time, the promotional text was displayed on the Best Buy page for the card.

 

If you have any suggestions on how I could go about getting my promo code, that would be greatly appreciated.

 

Thanks!

Member
Posts: 10
Registered: ‎02-20-2017

Ghost Recon- Wildlands Bundle - NVIDIA | Not included with card purchase

[ Edited ]

So I recently purchased a GTX 1070 from bestbuy. 

 

(Removed per forum guidelines)

 

Per the website

http://www.bestbuy.com/site/nvidia-founders-edition-geforce-gtx-1070-8gb-gddr5x-pci-express-3-0-grap...

 

Included Free

For Honor or Ghost Recon- Wildlands Bundle - NVIDIA [Digital Download Add-On]
Purchase a qualifying graphics card to receive your choice of FREE PC game ¿For Honor¿ or ¿Ghost Recon Wildlands¿ download code
Not available for pre-order.
 
However, no code was ever included in the box. I tried calling Best Buy support, and the person I talked to asked me about 6 times to repeat the question as to what I was asking (even though I walked them through what I was asking for). I guess they weren't used to actually having to think, and are used to just giving pre-defined responses. 
 
 
NVIDIA Promotional Page
 
Really the only thing I want to come out of this is to get the code that was supposed to come with this, but didn't. If Best Buy could give me that, I'd really appreciate it Smiley Happy 
 
Thanks 
Posts: 5,841
Topics: 90
Kudos: 261
Blog Posts: 29
Solutions: 358
Registered: ‎08-15-2011

Re: Nvidia game code for GTX 1070 or 1080 purchase

Hi dissonance,

 

Our offer went live on 2/12/17, so assuming you purchased an eligible card you should indeed have received a code. This is a situation we can quickly help you with through our game code support process. Please follow the link below for all the details.

 

Game Codes - Read Me First

 

Cheers,

Mike|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎02-22-2017

Re: Nvidia game code for GTX 1070 or 1080 purchase

Mike-BBY

I Puchased a  Nvidia gtx 1080 founder edition on 2-20-2017 

 

NVIDIA - Founders Edition GeForce GTX 1080 8GB GDDR5X PCI Express 3.0 Graphics Card
  • Model: 9001G4132500001
  • SKU: 533060

Included Free

For Honor or Ghost Recon- Wildlands Bundle - NVIDIA [Digital Download Add-On]
Purchase a qualifying graphics card to receive your choice of FREE PC game ¿For Honor¿ or ¿Ghost Recon Wildlands¿ download code

 

 

 

 I purchased it at the store and didn't get the code on my reciept.  How do I go about getting one of the free games? 

 

Let me know thanks 

 

Will

 

 

 

 

 

New Member
Posts: 2
Registered: ‎02-24-2017

No digital Download codes for 2 GPUs I bought

I purchased two Nvidia GTX 1070 from here ( http://www.bestbuy.com/site/nvidia-founders-edition-geforce-gtx-1070-8gb-gddr5x-pci-express-3-0-grap... ). According to the website 

  Included Free

For Honor or Ghost Recon- Wildlands Bundle - NVIDIA [Digital Download Add-On]
Purchase a qualifying graphics card to receive your choice of FREE PC game ¿For Honor¿ or ¿Ghost Recon Wildlands¿ download code
Not available for pre-order 
 
My problem is I did not geet a code or option for a code for EITHER GPU. How do I get my codes.
New Member
Posts: 1
Registered: ‎02-25-2017

Bought nVidia 1070 Graphics Card, Haven't received code for free game

Hello,

 

I bought an 1070 graphics card yesterday at a Best Buy store.  Am I not eligible for the promotion for the free game code of either For Honor or Ghost Recon since I bought it in store?