01-12-2018 07:31 AM
01-12-2018 10:30 AM
Welcome to our forums! I’m sorry to hear that you’re experiencing these delays with your digital download code reaching you. Generally those are fulfilled shortly after purchase without complication. I’d be more than happy to review your purchase and address this for you.
In order to keep your information secure, please send me a private message with your Customer Service Pin number (can be found at the bottom of your receipt) and the email address that this should have gone out to. From there I should have enough details to find where your code is. I apologize for any trouble this has caused and I eagerly await to hear from you!
|Javier|Social Media Specialist | Best Buy® Corporate|
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