08-23-2017 01:07 PM
08-24-2017 08:15 AM
The BB employee handling my pick up was new, and I don't think she took the proper steps to get the digital code emailed to me. I waited the 48 hours, then followed the instructions given by Mike-BBY:
If you have waited the mentioned time frame, checked all your email inboxes, and are still in need of customer assistance with a pre-order code, we have a process that can provide you with direct support. Just send us the following information as a private message to our Gaming-BBY inbox (clicking the hyperlink will open a new window with a private message addressed to the inbox):
Message Subject: Game Title & Platform
Message Body: Include...
After doing that, a BBY member responded promply, and got me my digital code. Thank you!
08-28-2017 06:59 PM
I still have not received my email with the Jak and Daxter Precursor legacy for PS4 code for preordering Uncharted Lost Legacy. I received the game and have yet to received the code via email. Do you know who much longer its supposed to take?
08-29-2017 07:49 AM
I preordered Uncharted:The lost legacy and was supposed to get a copy of jax and dax for the PS4 (digital download). It was not on the receipt or have I recieved a email with it. Can you please help.
09-11-2017 10:28 PM
Hello, I preordered Uncharted The Lost Legacy on April 20th, and I never received Jak and Daxter Bonus Code. I didn't get a receipt either. How do I obtain one?