08-22-2017 12:10 PM
I just picked up my preordered copy of Uncharted: Lost Legacy and I never received my digital code for Jak and Daxter: The Precursor Legacy. It wasn't packed in with the game, nor did I receive the code on my receipt or via a separate email.
Can someone from BB customer service please help me out? Thanks!
Solved! Go to Solution.
08-22-2017 02:43 PM
08-22-2017 03:13 PM
Hello Everyone -
If this is your first time posting welcome to the forums! If you’ve been here before welcome back! I’m sorry to hear you’ve not yet received your pre-order codes, which I’ll be happy to advise you on.
As stated in the Gaming Codes – Read Me First thread pinned near the top of this board, it can take up to 48 hours to receive your code via email. If that length of time has passed and you’ve still not received your game code, and have already checked any spam and promotions folders, please follow the contact instructions in the above linked thread for assistance in getting your code.
|Michael|Social Media Specialist | Best Buy® Corporate|
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