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New Member
Posts: 6
Registered: ‎11-03-2014
Accepted Solution

Never Received Preorder Bonus for Uncharted: Lost Legacy.

Hello,

 

I just picked up my preordered copy of Uncharted: Lost Legacy and I never received my digital code for Jak and Daxter: The Precursor Legacy. It wasn't packed in with the game, nor did I receive the code on my receipt or via a separate email. 

 

Can someone from BB customer service please help me out? Thanks!

New Member
Posts: 4
Registered: ‎08-22-2017

Missing Uncharted lost legacy pre order bonus

I just picked my pre order and there is no code. What is going on???? Email me my code, there is always an issue with BB and their pre order bonus.
New Member
Posts: 4
Registered: ‎08-22-2017

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

Did anyone help you yet?
Member
Posts: 23
Registered: ‎09-16-2010

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

Haven't got my pre-order bonus yet either and just picked up at store. And lately the stores are zero help with any games at this time unless you find a gamer that works at the store.
Posts: 3,805
Topics: 51
Kudos: 337
Blog Posts: 11
Solutions: 282
Registered: ‎07-27-2015

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

Hello Everyone -

                                             

If this is your first time posting welcome to the forums! If you’ve been here before welcome back! I’m sorry to hear you’ve not yet received your pre-order codes, which I’ll be happy to advise you on.

 

As stated in the Gaming Codes – Read Me First thread pinned near the top of this board, it can take up to 48 hours to receive your code via email. If that length of time has passed and you’ve still not received your game code, and have already checked any spam and promotions folders, please follow the contact instructions in the above linked thread for assistance in getting your code.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 23
Registered: ‎09-16-2010

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

Already did it got my code like 10 minutes later thanks bb online and maybe one day in store will be on the same sheet of paper.
New Member
Posts: 6
Registered: ‎11-03-2014

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

Ok, thanks. I haven't received my code yet, but I'll wait the 48 hours.

New Member
Posts: 2
Registered: ‎06-25-2014

Pre order Bonus for uncharted the lost legacy

Good Evening, 

 

I pre-ordered uncharted the lost legacy and I did not receive jak and daxter the precursor legacy. 

 

 

Thank you. 

Member
Posts: 18
Registered: ‎12-04-2012

No preorder code

I preordered Uncharted: The Lost Legacy and I never received the code to download the jak and daxter trilogy on the ps4

Member
Posts: 10
Registered: ‎03-08-2017

Re: Never Received Preorder Bonus for Uncharted: Lost Legacy.

I can confirm receipt of code in email with no problems within the 48 hours period.