03-18-2017 12:47 PM
I pre ordered mass effect a week ago and it still hasnt shipped so I wont get it by release day. I'm going to get the digital version. Can u guys cancel it for me. I dont want to deal with mailing it back.
03-20-2017 10:35 AM
We do our absolute best to make pre-orders available on release day. The feedback we've received has been mostly positive. I'm sorry for the issues with your pre-order and I'll be happy to assist with adjusting the status of your order.
Please send me a private message by clicking the blue box at the end of my signature. Make sure to include your BestBuy.com Order Number.
I apologize for all of this and I look forward to your message.
|Blake|Social Media Specialist | Best Buy® Corporate|
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03-20-2017 10:41 AM
the 18th when you hit your panic button was 2 days ago.
And an invalid chargeback is exceptionally immature and unwarrented.
Very solid chance that your chargeback can and will get refused.
03-20-2017 01:50 PM