Gaming Support

[vix]

I had done a search and found this topic: http://www.forums.bestbuy.com/t5/Gaming-Support/Game-Codes-Read-Me-First/td-p/864303

So I followed the instructions there and sent that last night but it seems I shouldn't have done that.

I pre-ordered a game and the digital e-guide online Monday night.  The game came in the mail today but I have yet to get a code for the e-guide.  I did get a blank email from BB titled privacy but never got anything with a code for the e-guide.

I don't know what information I should post here, if any, so any help would be greatly appreciated.  Thanks!

vix

[Mike-BBY Senior Social Media Specialist]

Hi vix,

Thanks for joining the forum. Thanks too for your message. I'll be happy to assist you.

I am sorry that your initial request did not get a response. While not technically a game, this code request should have been responded to in similar fashion, especially since you provided all needed information.

I'll review your message and send you a private message myself. Please watch for this shortly.

All the best,

[vix]

Thanks, that worked.  I appreciate the help.