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IUOpus330
Posts: 1
Registered: ‎05-03-2012

Microsoft Points Digital Delivery - Not Received

[ Edited ]

I purchased 2 4000 Microsoft Point cards on BestBuy.com this morning and chose to have the codes emailed to me.  I placed my order around 10AM and I still do not have my codes.

 

How long does this usually take to get the codes so I can apply these points to the Xbox Live Accounts?

 

Thank You,

 

 

Chris {Removed per Forum Guidelines}

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Aaron-BBY
Posts: 5,665
Topics: 108
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Registered: ‎09-29-2008

Re: Microsoft Points Digital Delivery - Not Received

Hi Chris,

 

In most situations, digital content can be delivered in as little as 15-45 minutes.  From time to time, however, individual orders may be held by our support team for additional payment authorization.  This may result in a 24-48 hour delay before an effected order can be fulfilled.

 

That being said, it looks like your order was fulfilled earlier today.  If you haven’t already done so, I’d encourage you to check both your inbox and junk e-mail folders for a confirmation message with your code.

 

Thank you for your patience!

Aaron|Community Connector | Best Buy® Corporate
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