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New Member
Posts: 1
Registered: ‎03-19-2017

Mass effect andromeda

Sorry for probably the millionth time someone has asked about the steelbook but, I pre ordered in store and then saw a post on here from the 16th that it was online only. I followed the link that the rep provided and went to check out and it says nothing about the steelbook. So just curious if I missed out or what the deal is. My buddy preordered in store friday and was told he is getting one. Thanks in advance
Valued Member
Posts: 55
Registered: ‎03-13-2013

Re: Mass effect andromeda

Hello, I have the same question. I have Mass Effect Andromeda ordered online and didn't get the steelbook added to my order either. I noticed that the steelbook is still in stock here http://www.bestbuy.com/site/mass-effect-andromeda-best-buy-exclusive-steelbook/5757702.p?skuId=57577... so it isn't a stock issue, and it's even able to be picked up at my local store on launch still, I was wondering if I would be able to get one of them added to my order as it was a preorder bonus and I did preorder the game?

Posts: 3,882
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Registered: ‎07-27-2015

Re: Mass effect andromeda

Hi Everyone –

 

Thanks for your interest in Mass Effect Andromeda and your pre-orders. Everyone likes pre-order bonuses and freebies, so I’ll be happy to advise you on the Andromeda Steelbook.

 

@Joemazing27 the Steelbook offer was not online only, and stores should be receiving enough Steelbooks to fulfill qualifying pre-orders to be picked up from their location.

 

@MoCiWe you are correct that the Steelbooks are currently available to pre-order and purchase, however the promotional period where they were included as a free pre-order bonus has ended. Using the information you registered with our forums I was able to locate your pre-order, which I can confirm was placed after the promotion period had ended. I do apologize for any disappointment this may cause, but adding a free Steelbook to your order is not something we’re able to do.

 

If anyone has any other questions please feel free to post, or see the Andromeda Steelbook Thread for more information.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 18
Registered: ‎05-05-2012

Re: Mass effect andromeda

Hey Michael, I pre-ordered in store on10th of this month and was wondering if I still qualified for the steelbook?

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Trusted Contributor
Posts: 4,539
Registered: ‎02-25-2013

Re: Mass effect andromeda

If you didn't pre-order the steel book version you are not qualified for it.

 

They appear to only be available for the PDP at this time.

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Posts: 3,882
Topics: 52
Kudos: 319
Blog Posts: 11
Solutions: 288
Registered: ‎07-27-2015

Re: Mass effect andromeda

@dt613 bobberuchi is incorrect. If you pre-ordered in-store on the 10th your store should have a steelbook to provide you with.

Michael|Social Media Specialist | Best Buy® Corporate
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