03-19-2017 12:00 PM
03-19-2017 11:41 PM
Hello, I have the same question. I have Mass Effect Andromeda ordered online and didn't get the steelbook added to my order either. I noticed that the steelbook is still in stock here http://www.bestbuy.com/site/mass-effect-andromeda-best-buy-exclusive-steelbook/5757702.p?skuId=57577... so it isn't a stock issue, and it's even able to be picked up at my local store on launch still, I was wondering if I would be able to get one of them added to my order as it was a preorder bonus and I did preorder the game?
03-20-2017 02:08 PM
Hi Everyone –
Thanks for your interest in Mass Effect Andromeda and your pre-orders. Everyone likes pre-order bonuses and freebies, so I’ll be happy to advise you on the Andromeda Steelbook.
@Joemazing27 the Steelbook offer was not online only, and stores should be receiving enough Steelbooks to fulfill qualifying pre-orders to be picked up from their location.
@MoCiWe you are correct that the Steelbooks are currently available to pre-order and purchase, however the promotional period where they were included as a free pre-order bonus has ended. Using the information you registered with our forums I was able to locate your pre-order, which I can confirm was placed after the promotion period had ended. I do apologize for any disappointment this may cause, but adding a free Steelbook to your order is not something we’re able to do.
If anyone has any other questions please feel free to post, or see the Andromeda Steelbook Thread for more information.
|Michael|Social Media Specialist | Best Buy® Corporate|
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03-20-2017 07:50 PM
If you didn't pre-order the steel book version you are not qualified for it.
They appear to only be available for the PDP at this time.
03-21-2017 09:12 AM