03-11-2017 08:41 AM
Does anyone know when Best Buy start shipping their pre-orders? Mass Effect Andromeda release date is 21st and I was wondering if it means I'm going to have it in mail by then, or does the Best Buy start shipping on the 21st? Thanks
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03-13-2017 11:04 AM
Welcome to the forums and thank you for posting about your Mass Effect Andromeda pre-order! We are so close to its release.
We do our absolute best to make the game available on release day. Your order sounds like it is processing correctly. There may be another authorization that occurs so make sure you have the funds available in your account. You won't be officially charged until the item has been shipped.
Let me know if you have any additional questions about your pre-order and thank you again for reaching out.
|Blake|Social Media Specialist | Best Buy® Corporate|
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03-21-2017 02:28 PM
I pre-ordered the Deluxe edition of the game. But to my disappointment I get an email this morning.....the day its supposed to arrive...that the delivery has been delayed. Its already shipped and floating out there somewhere but not where its supposed to be. Not sure if I'll pre-order with Best Buy again because this is not the first time this has happened to me. I did get my steel case but thats it. This doesn't make any sense. How can a big business like this not get their shipping correct?? Will they give customers compensation of any kind because of their mistake? Probably not, just the "Sorry your shipment is delayed" email. This is really unfortunate because I have been a loyal ELITE PLUS customer for years now.
03-21-2017 06:21 PM
I have a similar issue. I though the game would be delivered on release day, however it still seems to be waiting shipment, with not information on the tracking site (except for the number being there).
Is there a way to learn what happened? And if possible expedite the shipment process?
03-21-2017 07:19 PM
03-22-2017 06:20 PM
I got my empty steel book on release day but my copy of Mass Effect Deluxe is showing to be on a Fed Ex (hate them) truck somewhere in my city. This whole episode leaves a bad taste in my mouth, wishing I'd gone with Amazon or Gamestop with this purchase...
03-22-2017 06:41 PM