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Member
Posts: 14
Registered: ‎01-23-2017

Mass Effect Andromeda Preorder Pick Up Issues

So I had my cousin, who lives in California and I live in Washington, help me preorder Mass Effect Andromeda Deluxe Edition. He told me that at the time of preorder, he set the pickup person to be me. Problem is, the info was updated, and I'm supposed to be the one picking up the steelbook while he's supposed to pick up the game but both of them are getting picked up at the same best buy. Is there anyway that I can pick up both the game AND steelbook even though the game is supposed to be picked up by him? There's no way he can since he's in another state.
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Member
Posts: 14
Registered: ‎01-23-2017

Re: Order being shipped to TWO different addresses.

I have a similar problem, but mine is pick up. The game is supposed to be picked up by me, but instead it's being picked up by my cousin, who helped me order it. The steelbook is being picked up by me though. Both at the same best buy. He can't make it to pick up the game because he lives in another state
Posts: 3,607
Topics: 133
Kudos: 158
Solutions: 127
Registered: ‎08-15-2011

Re: Mass Effect Andromeda Preorder Pick Up Issues

Hi Kevinthai17,

 

Whoa!  A dream within a dream.  I think I understand what you mean, but I'd like to verify what's going on with the order.  

 

Please send me a private message by clicking the blue box at the end of my signature.  Make sure to include the BestBuy.com Order Number.  

 

I look forward to your message and getting this issue resolved. 

Blake|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 14
Registered: ‎01-23-2017

Re: Mass Effect Andromeda Preorder Pick Up Issues

Nevermind, I got it fixed! Thanks though!
Posts: 3,607
Topics: 133
Kudos: 158
Solutions: 127
Registered: ‎08-15-2011

Re: Mass Effect Andromeda Preorder Pick Up Issues

[ Edited ]

Hi Kevinthai17,

 

Nice!  Have a great rest of your day and enjoy the new game. 

Blake|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!