03-21-2017 09:15 AM
03-21-2017 09:42 AM
I am expecting the same thing to happen to me later today even though the listing for it on the website still says the steelbook is included. I pmed Mike about it yesterday after he told us the manual order updates were completed last week but have not heard back yet.
03-21-2017 10:48 AM
Have patience guys.. I sent a PM as the staff requested yesterday and this morning I was helped. They will get to you as long as your order was during the time frame of the promotion.
03-21-2017 02:15 PM
03-21-2017 03:38 PM
I was able to get one but I think I got lucky with one of the nearby associates knowing about the preorder bonus being listed online. She overheard us talking about it and then he was able to look it up on the computer to confirm it. Otherwise I think I was getting the "you had to select it as an option" response. But once he knew the steelbook was offered as a preorder bonus he was able to adjust the order for me.
Long story short: If your steelbook never got added onto your preorder you are probably going to have to ask them about it when you go in to pick up your game. YMMV on them actually being able to add it after that.
03-21-2017 04:08 PM