03-09-2018 12:41 AM
03-09-2018 11:27 AM - edited 03-09-2018 01:45 PM
Hi ScottDude –
Welcome back to the forums and thanks for posting. You ask an excellent question, which I’ll be happy to answer for you.
After a games release, it may go on sale for a lower price, or be bundled with additional free content. In these instances, if you’re still within your 45-day Return and Exchange Period, as an Elite Plus customer, you may have a return/rebuy processed to take advantage of any new deals. That said, if you’re now outside of this window we’ll not be able to provide you with a promotional Steelbook free of charge. I apologize for any disappointment this may cause, and invite you to post again should you have any other questions or concerns.
|Michael|Social Media Specialist | Best Buy® Corporate|
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