Gaming Support

[GUSHandGO]

Just got a PM from Gaming-BBY with a download code. I had previously PMd my receipt customer service PIN per the sticky in this thread. I've got it downloading to my 3DS as I type this.

[Gregarious]

Just received my code from Gaming-BBY as well.

[Tyeforce]

I just received both my codes (I preordered two copies) as well. It took a little longer than I would have preferred, but I'm just glad the issue has been resolved now.

[KingDrool]

Got my code via PM as well. Hopefully Best Buy irons out their preorder procedures in the future, but in the meantime: thanks!

[sawblade5]

I have still yet to receive my code for the Kid Icarus 3D Classics in my email. I wonder why havn't they sent em out. I don't want to wait another 3-5 days to get mine when it was promised to me around this past Friday.

[Yushua]

I got a code but... where do I put it?

"Into my DS" is very vague....

[Gregarious]

Go to the Nintendo 3DS Shop, scroll to the far left, and look around until you see something like Redeem Code.

[Yushua]

Ah thanks Gregarious!

I actually found it right after I posted..ahaha....

[Mariel-BBY Retired: Community Connector]

Hey everyone,

I would say that 90% of users look familiar and I'm glad that you're feeling good about the resolution that was provided through the Gaming-BBY inbox.

For those of you that have not done so, please send us following information to Gaming-BBY via Private Message:

Message Subject: Game Title and Platform
Message Body:
Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
Email address (the one at which you’ve been watching for the code)

We will then be able to investigate your situation and get back to you as quickly as possible. Please note that any unsolicited private messages sent to Moderators for this issue will be ignored in an effort to assist everyone promptly and in the proper order.

Thanks to all of you for your patience and flexibility!

[JACAR1215]

Just sent the PM.. Hope I get my code soon.