Gaming Support

[jk85212]

Hello,

I preordered Kid Icarus for the 3DS in January for $39.99. It came out today, and has not even arrived yet, but Best Buy is now charging only $29.99 for it:

http://www.bestbuy.com/site/a/285661...=1218358280317

Will I be refunded the difference? I feel like I'm being punished for preordering. 

For comparison, Amazon.com is refunding $10 to all their customers who preordered:

http://www.amazon.com/Kid-Icarus-Upr...eapassgam08-20

I am a Premier Silver customer and go out of my way to support brick and mortar retailers who pay sales tax rather than Amazon. Please don't punish your best customers.

I appreciate your time and consideration.

JK

[GUSHandGO]

I pre-ordered at a Best Buy store. I picked it up today and it rang up for $29.99.

[jk85212]

I actually preordered online rather than in-store, and I was charged the full $40.

[TE619]

You should be able to just call BB and ask for a price adjustment. You probably didn't receive it because they put the hold on at the old price and didn't update it. I don't think there would be any problem getting a price adjustment.

[jk85212 · Accepted solution]

Calling did the trick. I was credited the difference and tax immediately. I'll avoid email support in the future.

Seems inefficient to me, but whatever.

[TE619]

Email probably would have worked, but their turn around time is a bit too long in my opinion. For something quick like a price adjustment phone is the best. I use email when it is something I will need proof of later, or if I'm not in a rush.