Gaming Support

[rafux]

Its been 3 hours and I still haven't received my PSN online code, what's the problem?

[Aaron-BBY Community Connector]

Greetings rafux,

In most situations, orders for digital content can be fulfilled in 15-45 minutes.  From time to time, however, individual orders may be held for additional payment authorization.  This may result in a 24-hour delay before an affected order can be fulfilled.

I was able to locate your account using the e-mail address you used to register for the forum and it’s my understanding that your order was fulfilled on the 24^th.  If you’re still in need of assistance though, please let me know.  You can send me a private message by signing into the forum and then clicking on either my signature below or the letter icon in the upper right-hand corner of the page.

[Moralotes]

Same... i bought the 50$ PSN code 03/29/2012 and still have not recieved an email with the code. I check my credit card status and the payment was done.

[joseluis10]

Hi Aaron, I am suffering the same. Could your team check if everything is right? According to my credit card report, payment was already done.
Thank you !!

[Moralotes]

24hrs have passed however still not recieve the email........