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Member
Posts: 10
Registered: ‎02-27-2017

Injustice 2 bonus item.

I preorder mines before they where offering the flash cap will I be getting that too or not?do o have to pre order it again to get it?
Posts: 5,682
Topics: 87
Kudos: 317
Blog Posts: 28
Solutions: 343
Registered: ‎08-15-2011

Re: Injustice 2 bonus item.

Hi Laxiend,

 

Thanks for pre-ordering Injustice 2 from Best Buy! It should be a good sequel to the first.

 

At this time I would suggest you pre-order again then cancel the original order. Any time you are able to do this you are guaranteeing it will be on your order. In some cases bonuses are not available on prior purchases, or for others we may run out before we are able to add them retroactively to orders placed before the offer went live.

 

Please let us know if you have additional questions at this time.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎02-14-2017

Re: Injustice 2 bonus item.

Hello Mike,

 

I pre-ordered the game during the visa checkout promo.  If I cancel it and try to reorder again, I will lose the discount from that promo.  I really want this hat, how would I be able to get one?

Posts: 5,682
Topics: 87
Kudos: 317
Blog Posts: 28
Solutions: 343
Registered: ‎08-15-2011

Re: Injustice 2 bonus item.

[ Edited ]

Hi shadowave,

 

Thanks for your pre-order. I'm excited to play this game also. It looks very good.

 

As I mentioned above, we do make attempts at adding physical items to orders placed prior to a physical offer going live, but we can't guarantee 100% success at the manual process. You do not need to cancel your order if you do not wish to, but again it would be the best way to guarantee you receive the hat. 

 

I hope that helps,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎04-28-2016

Re: Injustice 2 bonus item.

This is my problem exactly. I have the Visa Checkout Deal on a couple of pre-orders and it's crazy to think that I might not get the bonuses for this and Tekken 7 since I pre-ordered "too early." If anything, those that already have committed to buying these games should be prioritized. As soon as the bonus products, whether they be apparel, a steelbook, or DLC, are listed on the page, start retroactively adding them to past orders so that you're not penalizing your customers who were loyal enough to put money down for these games earlier than you expected.
Member
Posts: 13
Registered: ‎04-25-2013

Re: Injustice 2 bonus item.

I just did a preorder in store for the ultimate edition and paid in full. Will I be guaranteed the hat with it or is this an item that is online only?

Posts: 5,682
Topics: 87
Kudos: 317
Blog Posts: 28
Solutions: 343
Registered: ‎08-15-2011

Re: Injustice 2 bonus item.

[ Edited ]

Hi oldboy26,

 

I'm glad to hear your pre-order was successful. Regrettably, this offer is not available in-store and can only be fulfilled through BestBuy.com. If you're looking to receive the hat as well as the game, please order here.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 10
Registered: ‎02-27-2017

Re: Injustice 2 bonus item.

Today I got an email from support letting me know they have updated my preorder with the bonus items so I'm getting the hat wooo!
New Member
Posts: 5
Registered: ‎04-28-2016

Re: Injustice 2 bonus item.

Same here. I like that they sent an email update. I wasn't really​ expecting to know until release day. Thanks, Best Buy. It's nice not having to stress over this issue anymore.
New Member
Posts: 1
Registered: ‎05-15-2017

Re: Injustice 2 bonus item.

Hi there. So i just recieved the game by preordering it online and i noticed that i dont have the code for the darkseid bonus. why is that?